3Dconnexion Forum

But, that did the trick. Thanks for your help.

Yeah, that was the SECOND request. Note in my original post I mentioned already contacting support.

I did send a message to support. I've received no response.

I've used my SN for a long while on my desktop and needed to install it on my laptop. The device isn't recognized by Windows (Win7 Home Premium x64). Forum posts point to an updated firmware that will solve the problem. I sent a message through the contact link on the website two days ago, but I hav...