3Dconnexion Forum

Excellent! Thanks.

Here's the response I got fro PTC: "I have been asking around with colleagues on what you are seeing, and the answer I have received is unfortunately, the window popping up every time like it does is expected behavior and is working to specification. The issue was raised to the Director of R&am...

Thanks for the quick response.

I relayed your description of the issue to PTC.

PS We are still seeing this in Creo View 3.0 every time anything is opened in a new view. For example, right-clicking on a component of a shown assembly and selecting "open in new view".

PTC says this is a 3D connexion issue. From PTC technical support: "I have confirmed with R&D that this pop up is something that is controlled by 3DConnexion. I would suggest reaching out to them and see if there’s a way to disable it. There is no other way to disable the popup on Creo View...