Search found 6 matches

by Barros
Thu Jun 26, 2014 11:14 am
Forum: Windows Discussion Forum
Topic: SpaceMouse Pro Not Recognized (Malfunctioning?)
Replies: 9
Views: 6933

Re: SpaceMouse Pro Not Recognized (Malfunctioning?)

I am very happy for this outcome. While I did buy it through ebay. the device came new and still in the plastic. I've used it extensively for the last 18 months (I working mostly in MODO), so it wasn't broken when I bought. It's not cause that I bought it broken on a risky deal, and now I´m trying t...
by Barros
Wed Jun 25, 2014 8:34 am
Forum: Windows Discussion Forum
Topic: SpaceMouse Pro Not Recognized (Malfunctioning?)
Replies: 9
Views: 6933

Re: SpaceMouse Pro Not Recognized (Malfunctioning?)

An updated: Just called support, from what I've gathered since I don't have an invoice (I bought through ebay in December 2012), I'm out luck it seems. I´m just wondering why there isn't even an option to get it fixed out of warranty... It's not like it is a cheap piece of hardware... :( Anyway, thi...
by Barros
Wed Jun 25, 2014 8:02 am
Forum: Windows Discussion Forum
Topic: SpaceMouse Pro Not Recognized (Malfunctioning?)
Replies: 9
Views: 6933

Re: SpaceMouse Pro Not Recognized (Malfunctioning?)

I just tried connecting while pressing the buttons and nothing happens when I do it, the led doesn't turn nor windows recognizes it. It's like it was never connected to begin with it...
by Barros
Wed Jun 25, 2014 7:49 am
Forum: Windows Discussion Forum
Topic: SpaceMouse Pro Not Recognized (Malfunctioning?)
Replies: 9
Views: 6933

Re: SpaceMouse Pro Not Recognized (Malfunctioning?)

Fred wrote: When you filled out the Webform did you choose Technical Support in the dropdown list?
Or did you click on "Link to our support form >>>" .
I chose Technical Support.

I'm going to try your tips and see if I Can get anywhere with it.

Thanks.
by Barros
Wed Jun 25, 2014 3:24 am
Forum: Windows Discussion Forum
Topic: SpaceMouse Pro Not Recognized (Malfunctioning?)
Replies: 9
Views: 6933

SpaceMouse Pro Not Recognized (Malfunctioning?)

For no apparent reason my SpaceMouse Pro is not being recognized by Windows (try in both windows 7 and 8 on 2 difference machines). Connecting using a HUB, directly in the motherboard's USB ports, even tried on a Macbook Air (OSX), but no luck... It displays the error below: https://dl.dropboxuserco...