Search found 16 matches

by slbaumgartner
Tue Jul 27, 2021 11:23 am
Forum: MacOS Discussion Forum
Topic: macOS Big Sur - Beta Driver Available
Replies: 696
Views: 88952

Re: macOS Big Sur - Beta Driver Available

Immediately after a reboot, the new version of 3dConnexionHelper used only 9.6MB on my Mac, vs the 100 or more from the previous version. When working with SketchUp for a couple of days I saw this grow to 12.0MB. Then I was drawn away by other chores, and the computer sat idle without the SpaceNavig...
by slbaumgartner
Sun Jul 25, 2021 11:31 am
Forum: MacOS Discussion Forum
Topic: macOS Big Sur - Beta Driver Available
Replies: 696
Views: 88952

Re: macOS Big Sur - Beta Driver Available

I hadn't checked for a while so hadn't seen the July update until now. I notice that even on launch the 3DConnexionHelper is much smaller than it previously was. It will take a while of using it to see whether the footprint grows the way it was when I reported the memory leak. But I have a different...
by slbaumgartner
Mon Jun 07, 2021 9:01 am
Forum: MacOS Discussion Forum
Topic: macOS Big Sur - Beta Driver Available
Replies: 696
Views: 88952

Re: macOS Big Sur - Beta Driver Available

ngomes, thank you for your reply! Looking forward to the next update.
by slbaumgartner
Mon Jun 07, 2021 5:31 am
Forum: MacOS Discussion Forum
Topic: macOS Big Sur - Beta Driver Available
Replies: 696
Views: 88952

Re: macOS Big Sur - Beta Driver Available

I wrote about this earlier and received no reply whatsoever, not even an acknowledgement, so I'm posting again because I think it is a serious and potentially show-stopping bug. There is a memory leak in the 3DConnexionHelper that causes its footprint to grow steadily and without limit when using Sk...
by slbaumgartner
Sat May 08, 2021 6:28 am
Forum: MacOS Discussion Forum
Topic: macOS Big Sur - Beta Driver Available
Replies: 696
Views: 88952

Re: macOS Big Sur - Beta Driver Available

It appears that there may be a memory management issue in the latest beta driver (r33180. After running for a while on my 16" MBP, I see that the 3DConnexionHelper process has grown to 1.43GB. Surely there is no proper reason for it to be so large! I don't know whether it is related, but I most ofte...
by slbaumgartner
Fri Mar 12, 2021 10:21 am
Forum: MacOS Discussion Forum
Topic: macOS Big Sur - Beta Driver Available
Replies: 696
Views: 88952

Re: macOS Big Sur - Beta Driver Available

I normally set the LEDS lights to be off on my Space Navigator. When using the beta driver, I find that at random moments the LED will come back on and then stay on. I haven't got a completely repeatable scenario, but it seems to be related to when I unplug the SN from USB-C to take the laptop somew...
by slbaumgartner
Sat Feb 27, 2021 2:02 pm
Forum: MacOS Discussion Forum
Topic: macOS Big Sur - Beta Driver Available
Replies: 696
Views: 88952

Re: macOS Big Sur - Beta Driver Available

Using the latest beta driver (3295), I have recently gotten several crashes in SketchUp when I closed the last model view window and then touched the space navigator. The crash reports say there was an abort called from within the 3DConnexion driver due to inability to find an active model. So, it w...
by slbaumgartner
Wed Apr 15, 2020 3:33 pm
Forum: MacOS Discussion Forum
Topic: SpaceMouse Sketchup continues to move
Replies: 6
Views: 5927

Re: SpaceMouse Sketchup continues to move

Hi slbaumgartner, I also have this problem with driver versions 10.6.4 and 10.6.5. 10.6.3 is the last one that is stable for me. We fixed a couple of issues affecting navigation in SketchUp in the latest release, version 10.6.5. If you can, please go to the Extension Manager panel in SketchUp and c...
by slbaumgartner
Wed Apr 15, 2020 2:59 pm
Forum: MacOS Discussion Forum
Topic: SpaceMouse Sketchup continues to move
Replies: 6
Views: 5927

Re: SpaceMouse Sketchup continues to move

Yes, this happens with 10.6.5 and also on a completely new MacBookPro 16".
by slbaumgartner
Wed Apr 15, 2020 2:57 pm
Forum: MacOS Discussion Forum
Topic: Space Navigator runs away in SketchUp
Replies: 1
Views: 3457

Space Navigator runs away in SketchUp

I am having repeated issues with my wired USB Space Navigator in SketchUp 2020 in my 16" MacBook Pro. When I start SketchUp the SN works fine. But after a while (unpredictable amount of time) the model will refuse to stop orbiting or zooming when I let go of the SN. It just keeps rotating and/or mov...
by slbaumgartner
Wed Mar 18, 2020 7:56 am
Forum: MacOS Discussion Forum
Topic: SpaceMouse Sketchup continues to move
Replies: 6
Views: 5927

Re: SpaceMouse Sketchup continues to move

I also have this problem with driver versions 10.6.4 and 10.6.5. 10.6.3 is the last one that is stable for me. Same issue in both SketchUp 2019 and 2020: after navigating a model for a short while, the rotate and zoom take off on their own with no way to stop them, as if SketchUp is being flooded wi...
by slbaumgartner
Tue Sep 17, 2019 12:04 pm
Forum: MacOS Discussion Forum
Topic: Driver 10.6.3 issue in SketchUp 2019
Replies: 0
Views: 7076

Driver 10.6.3 issue in SketchUp 2019

I installed the 10.6.3 driver after it came out in July (on macOS 10.4.6, mid-2012 15" MBP Retina, SketchUp 2019.2). Since then after a modest period of use (a minute maybe) the model enters into endless spin and zoom out, eventually disappearing. If I close or save the model after this starts happe...
by slbaumgartner
Wed Oct 31, 2018 7:46 am
Forum: MacOS Discussion Forum
Topic: 3DConnexion Drivers for Mac OS Mojave
Replies: 70
Views: 110212

Re: 3DConnexion Drivers for Mac OS Mojave

Come on, guys! It's now over a month since the release of macOS Mojave (not to mention months of public beta before that). They just released the first update to Mojave. You are pretty much creating a self-destroying attitude that will ensure you never have growth in you Mac customer base.
by slbaumgartner
Mon Oct 29, 2018 9:30 am
Forum: MacOS Discussion Forum
Topic: Simple Sketchup Question (I think)
Replies: 4
Views: 16223

Re: Simple Sketchup Question (I think)

Sorry for the late post, I only just came across this topic. At heart of your problem is a misunderstanding of both how SketchUp works and how the SN integrates with SketchUp. Regarding the latter, the SN just moves the camera (it does not affect the cursor). The difference between "camera" and "obj...
by slbaumgartner
Fri Mar 30, 2018 8:44 am
Forum: MacOS Discussion Forum
Topic: persistent memory leak in Sketchup
Replies: 6
Views: 21194

Re: persistent memory leak in Sketchup

Bump. Another year, upgraded to macOS High Sierra 10.13.4 and SketchUp 2018 Pro, and no change in this memory leak. Why is 3DConnection ignoring this very annoying bug? There are lots of SketchUp users who own 3DConnection devices on Mac, yet this issue has persisted now for multiple years with no c...