3Dconnexion Forum

Well I found the problem. Since getting my new computer their are a 2 x USB-2 & 5 x USB-3 ports. When I was doing some troubleshooting I plugged the Space Mouse into a USB-3 port instead of a USB-2 port. Changed to a USB-2 port and now it works.

Deleting the "3DxServiceState.xml" after stopping the driver and re-starting did not resolve the problem.

I understand your pain as my SpaceMouse Navigator stopped working within the last few months. The 3DConnection website only is setup for purchasing a new products and technical support is virtually useless. I purchased several generations of the SpaceMouse devices for my company including the very e...

I also experienced the same issue after not having used the SpaceMouse Naviagator after a few months. I tried uninstalling and re-installing several times and no change. I have tried moving to different USB ports and no difference. I suspect this is something related to Windows 10 update that I assu...