3Dconnexion Forum

Hi Uta.
OK, thanks.

Hi Uta,


I sent the requested data to the support team.
To do so I replied to one of the E-mails I received with the case number 3DCX-20200830-0003.
I included a link to download the file because it was too big to send via E-mail.


Jeu

OK, I already contacted the support Team September 30 but I only received a few replies with the message that they will try to solve this as soon as possible. So I tried to find a solution myself. Thanks for replying.

I'm sorry, what is the meaning of RMA due?

So, I perfromed an uninstal according the guidelines at
https://3dconnexion.com/nl/support/faq/ ... r-windows/
Rebooted, reinstalled the driver and connected the Cadmouse. The Settings window is still disappearing after about 2 seconds.

Additional info :Windows Diagnostic Data viewer is reporting "3DxSmartUi stopped working"

Hi all, If I open the settings window from the 3Dconnexion Home window or in Fusion 360 the window is opening and closing again after 2 seconds. I already uninstalled the driver and reinstalled it. I installed the most recent driver. Any idea what I can do to correct this? I,m using Windows 10 profe...

Hi UtaSH, I wanted to use the Cadmouse Wireless (the portable one) in Windows 10 under Parallels Desktop on my Mac but that's just not possible. The reason for that was that I experienced a lot of problems with the software and the mouse on my Mac. So I wanted to test if the Windows version was doin...

Hi all, I just installed the 3dconnexion software for windows 10 for the Cadmouse Wireless. I already had Fusion 360 installed. If I open the 3dconnexion properties window the message "no application selected" is given at the top of this window. I can't find a solution for this. I uninstal...