3Dconnexion Forum

I fixed it. I can only assume that one or more Sketchup file(s) somehow got corrupted along the way. I did a full manual uninstall of Sketchup, as detailed in the Sketchup Help Center. This removes all traces of Sketchup from the system. After re-installing Sketchup 2023, and the 3DConnexion plugin,...

So the nightmare continues... Uninstalled 3DConnexion driver and Sketchup. Reinstalled both from scratch. Still not working as originally reported on my iMac 2017 5K version running macOS 12.6 Monterey, Sketchup Pro 2023, 3DxWare driver 10.8.0 Upgraded the iMac to macOS Ventura 13.3.1. Exactly the s...

Thank you for the reply @slbaumgartner. It's good to know that you have it working. I have recently bought myself a Mac Mini M2 Pro, which is running Ventura 13.0. I also still have my original iMac 2017 5K Retina which is running Monterey 12.6. Since licenses allow, I have just installed Sketchup P...

I've just spent another 4 hours today trying to get 10.8.0 to work with Sketchup 2023. It doesn't. As I explained in my earlier post, I can force the Spacemouse Enterprise to work by using Ruby Console. But this only works for the current session, until I quit Sketchup. COULD ONE OF THE MODERATORS P...

It seems there is an issue with 10.8.0, as detailed below. Anyone else having this issue? I’ve installed 10.8.0, rebooted my system, allowed 3dConnexion in Security & Privacy. Now my Spacemouse Enterprise isn’t working in Sketchup (cannot manipulate a model using the Spacemouse Enterprise cap). ...

Any updates to the 'mid-March' expected release date for 10.8.0? It's now March 29th.

I installed the latest beta version today, (version 10.7.0 r3408 – RC1- published 13/Dec/2021). I am pleased to report that the issue with Sketchup hanging after 5-10 minutes of SpaceMouse use, appears to be fixed. There are no longer any reports in the 'system.log' concerning '3dxnlserver' issues. ...

jrychter, I totally agree with everything you have said. This was my frustration in my earlier post https://forum.3dconnexion.com/viewtopic.php?f=23&t=42135#p83278 There is quite clearly a bug in Beta build 3386 (verified by another user), that wasn't present in an earlier build. I'm currently u...

ngomes, I'm glad to hear that. Please can you update your support team accordingly. My comments were based on information received from them. Here is the final reply I received from your support team to my case number 124589: Hi Mick, Indeed we do use Mac Minis to perform our testing. I can’t say if...

slbaumgartner, than you so much. Great work on the regression testing, which clearly shows there is an issue with 3386, and that I wasn't going mad. Out of curiosity, I would be interested to know what kind of Mac you have. I'm willing to bet, that like me, you don't have an Apple M1 processor. I'm ...

I’m interested to know if anyone else has issues with Sketchup Pro 2021 hanging, after 5 minutes use of 3DConnexion Enterprise, on macOS Big Sur. My configuration is as follows: iMac (Retina 5K 27 inch, 2017), 40GB of 2400 MHz DDR4, 3.5GHz Intel Quad-Core i5 processor, Radeon Pro 575 4 GB graphics c...