3Dconnexion Forum

Attaching the one .dmp file outputted to this post results in an invalid file extension error.

Same with the .log files.

I assume you're after 3DxService.log but there's a total of 7 .log files in the outputted .zip file.

If I'm supposed to be sending these another way, please so advise.

Thank you @jwick

The outputted zip file is 43,381 KB so I cannot attached it here.

To whom may I send this file, and by what method, for tech support review?

If I need to not enable logging, or not include reg. entries to reduce file size, please so confirm.

I'd really like to get this straightened out. I'm using a SpaceMouse Wireless with 3DxWare v10.8.7, and 3DxWare constantly crashes for me. Sometimes is crashes immediately after booting my PC, sometimes it crashes randomly when I'm not even using the SpaceMouse. Often I can restart the application a...