3Dconnexion Forum

Update. Been 4 days, about the Spacemouse Enterprise Glass Chipped issue. The only message I've got in 4 days is, "Can you make sure the sticker is peeled"? I mean .... offcourse I would've peeled off the sticked and not gotten confused by a sticker. About the CADMouse Pro stutters + Batte...

Hello! Yes, that is what I am suspecting as well. Either the masking black colour on the bottom surface is scratched or that part got chipped somehow. It's not visible if viewed from Front-Top view at grazing angles, but from the top view it's visible and from the Back-Top view it looks like a 1cm l...

Hi thank you for the reply!
Yes, I did remove the temporary plastic safety covering from the device when I got it.

Hi, I purchased the Spacemouse Enterprise Kit2 9 days ago which includes Spacemouse Enterprise + CADMouse Pro Wireless. I noticed a Manufacturing Defect on the Glass Panel surrounding the LCD, which looks as if the Glass has been Chipped from the bottom surface during Assembly. Attaching some pictur...