Search found 32 matches

by AmroSalih
Tue Nov 21, 2023 6:27 am
Forum: Windows Discussion Forum
Topic: Fusion360 Drawing Mode - SpaceMouse Enterprise
Replies: 3
Views: 9038

Re: Fusion360 Drawing Mode - SpaceMouse Enterprise

You may want to get in touch with our Technical Support Team. Please visit https://3dconnexion.com/support/
by AmroSalih
Fri Nov 10, 2023 12:40 pm
Forum: Windows Discussion Forum
Topic: Input ASCII character from keyboard/numpad
Replies: 5
Views: 10154

Re: Input ASCII character from keyboard/numpad

The Numpad Pro is paired with the Keyboard Pro. Both devices work and function just fine besides the ASCII issue. Even if the Numpad Pro was not paired with the Keyboard Pro, the Keyboard Pro should still be able to enter ASCII characters by itself. There are no button assignments using the ALT key...
by AmroSalih
Wed Nov 08, 2023 3:02 am
Forum: Windows Discussion Forum
Topic: Input ASCII character from keyboard/numpad
Replies: 5
Views: 10154

Re: Input ASCII character from keyboard/numpad

Please pair the Numpad Pro to the Keyboard Pro.

You may want to get in touch with our Technical Support Team. Please visit https://3dconnexion.com/support/
by AmroSalih
Fri Nov 03, 2023 4:20 am
Forum: Windows Discussion Forum
Topic: Spacemouse wireless not working correctly
Replies: 3
Views: 10083

Re: Spacemouse wireless not working correctly

Please visit https://3dconnexion.com/support/ to contact with our technical support.
by AmroSalih
Fri Nov 03, 2023 2:01 am
Forum: Windows Discussion Forum
Topic: Control/Shift Lock, but what about Unlock?
Replies: 3
Views: 9394

Re: Control/Shift Lock, but what about Unlock?

Is the issue reproducible after changing sequence #2 and #3? Please enter for sequence #2 keyboard shortcut [CTRL]+Tab.

Image

From the flyout menu currently available keyboard commands are "CTRL Lock" and "SHIFT Lock".
by AmroSalih
Fri Nov 03, 2023 1:50 am
Forum: MacOS Discussion Forum
Topic: Mouse buttons problem
Replies: 1
Views: 10990

Re: Mouse buttons problem

Please contact with our Technical Support Team. Please visit https://3dconnexion.com/support/
by AmroSalih
Fri Nov 03, 2023 1:49 am
Forum: Windows Discussion Forum
Topic: Advanced Settings dialog hangs on Unreal Engine 5
Replies: 1
Views: 7353

Re: Advanced Settings dialog hangs on Unreal Engine 5

Can I kindly ask you to contact with our Technical Support Team? Please visit https://3dconnexion.com/support/
by AmroSalih
Fri Nov 03, 2023 1:47 am
Forum: Windows Discussion Forum
Topic: Orbiting In CAD
Replies: 1
Views: 7628

Re: Orbiting In CAD

You may contact with our Technical Support Team. Please visit https://3dconnexion.com/support/
by AmroSalih
Tue Oct 31, 2023 1:44 am
Forum: MacOS Discussion Forum
Topic: Spacemouse wireless loses connection
Replies: 2
Views: 14347

Re: Spacemouse wireless loses connection

You may want to get in touch with our Technical Support Team. Please visit https://3dconnexion.com/support/
by AmroSalih
Mon Oct 30, 2023 8:40 am
Forum: Windows Discussion Forum
Topic: SpaceMouse won't recenter rotation axis of selected points (C4D)
Replies: 1
Views: 6804

Re: SpaceMouse won't recenter rotation axis of selected points (C4D)

Which version of Cinema 4D is currently installed?
The latest version of 3DxWare is v. 10.8.16.

You may want to get in touch with our Technical Support Team. Please visit https://3dconnexion.com/support/
by AmroSalih
Wed Apr 19, 2023 7:03 am
Forum: Windows Discussion Forum
Topic: Space Mouse Compact - does not respond properly to User inputs
Replies: 1
Views: 1225

Re: Space Mouse Compact - does not respond properly to User inputs

Good day,

can I kindly ask you to also create a new support request for the team of 3Dconnexion technical support?

https://3dconnexion.com/uk/support-request/

Best regards,

Amro
by AmroSalih
Wed Apr 19, 2023 6:51 am
Forum: Windows Discussion Forum
Topic: SpaceMouse UE 5.1 plugin doesn't work in source build 5.1.1
Replies: 4
Views: 3252

Re: SpaceMouse UE 5.1 plugin doesn't work in source build 5.1.1

Good day,

can I kindly ask you to also create a new support request for the team of 3Dconnexion technical support?

https://3dconnexion.com/uk/support-request/

Best regards,

Amro
by AmroSalih
Mon Nov 07, 2022 7:02 am
Forum: Windows Discussion Forum
Topic: Creo Sketch Functionality Problem
Replies: 4
Views: 1995

Re: Creo Sketch Functionality Problem

Hello,

when i browse in software PTC Creo Parametric to the File Tab in the upper left corner and open the menu > Help > About > Creo Parametric it is displaying the version.

Can you please visit the link to contact with our support team?
https://3dconnexion.com/uk/support-request/login/