3Dconnexion Forum

after reinstalling Citrix the space mouse still works after a reboot.

Solution:
Uninstall citrix
reboot
check if space mouse works.
reinstall citrix
reboot
check spacemouse and it should still work.

uninstalling the Citrix work space did the trick.

that's excellent thanks for the suggestion.
Unfortunately I require that for remote work access, so I'll see how best to find a compromise.

I do have Citrix installed for remote access for work.
I have disabled it and at start up for now but will try uninstall and try again,

more info

The spacemouse compact is not even registering within the 3DxSmartUI.exe
i have installed 3DxWare64_v10-8-12_r3545.
more info from window device.

I have a Spacemouse compact and love it but unfortunately windows10 Pro 64bit has done an update that seems to have broken the device. No amount of uninstalling and reinstalling official 3DConnexion software older or newest has helped. The Blue Ring light is on but the device does not seem to be rec...