3Dconnexion Forum

Hi trevski_65 Thank you for your post. Thanks for pointing this out. Indeed, Open "Security & Privacy " button redirects to the setting tab where there is nothing about 3Dconnexion. We will take care of this. For now, I advise you to use "Open System settings" button on the s...

Hello PaulIsh

The procedure how to solve the problem is explained here

You can always connect your CadMouse Pro to mac by BT and to PC by the dongle.
When you will switch between machines just change the swtich from dongle to BT on your mouse.
BT and dongle connection are two separate things.

Hi rjc101

Unfortunately we don't support CM (cadmouse) if it's connected with macOS machine by the UR (cursor movement works, but not the clicks).
So probably this is the reason why you CM doesn't work after switching to macOS machine.

Hi amyodov,

Currently we don't have support for Unity on macOS, please have a look at out software support page.

Hello bartek

Thank you for your post.

Do you use our latest driver 10.8.20? You can download it https://3dconnexion.com/uk/drivers/.
Do you use 3ds Max 20.2025.1 27.0-27.1.0.11275?

Here it is. https://3dconnexion.com/uk/product/spac ... eless/buy/.

Even if you paird it to Keyboard? Remember first unpair it from BT before pairing with KBP.

Hello, First I would suggest disconnecting the NPP from UR (Universal receiver), Keybaord and BT (you can forget the NPP on your PC). After that connect it by the cable only and check if there is any Firmware update available. If there is any, please perform the update. After that disconnect the cab...

Hi EmilioS Please click the sign 'Firmware Update available" under device selector in the 3Dconnexion window. You should receive a window with information to connect your NPP with PC by the cable in order to upgrade FW of the device. The information "Software is up-to-date" reffers to...

Hi WeCr8Fun Thanks for post. I would like to know which version of the 3Dconnexion driver are you using? Also please check if you see 3Dconnexion tab on the menu bar in your Unity project. If not please go to "Window" -> Package manager and check if you see 3DxUnity3D plugin in the manager

Hi Joe Huang

I tried and I couldn't.
I tried with SMW connected via Universal Receiver on Solidwors 2023, 3DxWAre 10.8.20 and couldn't reporduce it.
I tried with part (.SLDPRT) which is size of ~95 MB and assembly (.SLDASM) size of 35,9 MB).
Here is a video.

Hi johnb440

Please install latest driver for Windows which is available on 3Dconnexion page.

This should solve the problem.

Hi jamesparker


Thank you for your post.
We are aware of this issue and it will be corrected soon.

Hi NFTM
Thank you for your post.

You were tring to over install existing 10.8.2 with 10.8.4?
If this didn't work please contact our techsupport they should provide you a solution that works.
https://3dconnexion.com/support/