3Dconnexion Forum

Just wish to confirm the status. After unsuccessfully resolving the issue myself, I made a warranty claim and have received a replacement unit.

I await with anticipation of this device failing in the same manner, though hopefully some component upgrades have been made during the interim.

Hi Juzzi! Thank you very much for sharing this, very kind of you. You're right it makes CAD impossible, it's been horrible lately! Is there any chance of you showing a sample of the actual part and any special references it might have on it please? I only ask because although I'm within warranty thi...

Thank you for this post, apologies for the delay but I didn't receive any notification (I've clicked the relevant tickbox now). I'm very sorry to hear of your problems, though at the same time, I'm glad it's not just me. Wow, you've gone through 3 of them, I was just looking to see when I bought min...

Hey all, Thought I'd register and share if interesting. I've had a scroll mouse erratic issue for sometime, scrolling up would suddenly have scrolling down, zooming in/out in CAD would sometimes be reversed, etc. This is clearly not a software issue. Today I had finally had enough, so disassembled. ...