Search found 7 matches

by wtruter
Wed Aug 07, 2024 10:14 pm
Forum: Windows Discussion Forum
Topic: After rotating or moving my part keeps moving
Replies: 34
Views: 71862

Re: After rotating or moving my part keeps moving

Can confirm the latest software version resolved my issue.
Thanks
by wtruter
Thu Aug 01, 2024 3:38 pm
Forum: Windows Discussion Forum
Topic: After rotating or moving my part keeps moving
Replies: 34
Views: 71862

Re: After rotating or moving my part keeps moving

Thank you. I have raised an IT ticket and hope to have the latest version installed soon and can get back to using my spacemouse again. :D
by wtruter
Thu Jul 18, 2024 3:29 pm
Forum: Windows Discussion Forum
Topic: After rotating or moving my part keeps moving
Replies: 34
Views: 71862

Re: After rotating or moving my part keeps moving

Thank you for the update.
I am in communication with the support team, but have not been given any workaround. Will continue to use my keyboard and store the spacemouse until the next release.
Good to know its not my space mouse, but the firmware with a fix on the way.
by wtruter
Wed Jul 17, 2024 3:16 pm
Forum: Windows Discussion Forum
Topic: After rotating or moving my part keeps moving
Replies: 34
Views: 71862

Re: After rotating or moving my part keeps moving

Good to see I am not the only one with the issue. I did wonder if it was something in the latest drivers as my spacemouse worked fine on a previous install and 3Dx firmware. Unfortunately my system is a work laptop, so it is not the easiest to un-install and re-install software due to IT security po...
by wtruter
Mon Jul 15, 2024 4:51 pm
Forum: Windows Discussion Forum
Topic: After rotating or moving my part keeps moving
Replies: 34
Views: 71862

Re: After rotating or moving my part keeps moving

For those with a similar issue, I am working through this with the US based support team. I've sent log files from 3Dx to them and hope to hear something back soon. The last solution I tried was to completely stop and remove the 3Dx software and reinstall. This worked in stabilizing my motion for a ...
by wtruter
Sun Jun 30, 2024 9:10 pm
Forum: Windows Discussion Forum
Topic: After rotating or moving my part keeps moving
Replies: 34
Views: 71862

Re: After rotating or moving my part keeps moving

Small update to my previous post. Nvidia driver has been updated to latest version (31.0.15.5241). I've also tried a bit more fault finding, but seems on a whole the error is between the space mouse input and Inventor. Same delay movement happening even when opening just a small single part file (Si...
by wtruter
Wed Jun 26, 2024 6:18 pm
Forum: Windows Discussion Forum
Topic: After rotating or moving my part keeps moving
Replies: 34
Views: 71862

Re: After rotating or moving my part keeps moving

Good Morning All, I have now developed the mentioned problem after having my laptop formatted and re-installed. Everything worked perfectly before, but had other Windows / graphics driver related issues, so IT decided to format and re-install the laptop. Now when moving my assembly model around, it ...