3Dconnexion Forum

Problem solved, reinstall Windows and erase everything

skmiec wrote: ↑Mon Jul 28, 2025 5:31 am Hi Soleluv,

Under Windows settigns -> Apps -> Instaled apps do you see any 3Dconnexion add in installed despite you uninstalled whole 3Dconnexion?

Hi skmiec,

I don't see any 3Dconnexion add-in in the installed apps list.

I recently installed SolidWorks 2024 SP5 and had the 3Dconnexion uninstalled before it.
But when I install the latest version of 3Dconnexion (10.9.6), an error stops me from installing the app.
I cannot find any solution anywhere so I am curious if anyone has experienced this issue here.