3Dconnexion Forum

Update: Google is now investigating the Big Sur / Google Earth / SpaceNavigator problem! 3Dconnexion had early access to a pre-release of Google Earth Pro and we can confirm the problem has been fixed. Customers can expect the next version of Google Earth Pro to include the modification to restore ...

but keep getting "you cannot install here" message when trying to install. I have not even been able to select where to install the program!! You're probably trying to install the 10.6.7 driver on macOS 11. That won't work. For macOS 11 and newer, driver v. 10.7.0 (currently in beta testing) or new...

Hi Enrique Palomo,

Enrique Palomo wrote: ↑

Mon Apr 19, 2021 8:07 am

I am trying to access space mouse from c ++.

Have a look at the Windows SDK as it includes C++ samples. They should get your started. The SDK can be downloaded from here.

nextr wrote: ↑

Fri Apr 16, 2021 8:14 am

I will contact support and reference this.

Note that they may need to confirm the fault from their end.

The button issue is across all applications I have tested (Safari, Word, and also "Any Application"). This indicates a hardware fault. It also explains why rotations were disabled in the "trainer" application: the button that disables rotations was one of the two affected by this problem. You proba...

Some progress: After removing that plist, the trainer now works properly. But the inability to use the buttons "R" and "Rotations On/Off" remains. Is this a hardware problem? Or is the inability to use these two buttons specific to ZBrush or some other application? Driver version: 3DxMacCore 1.1.6 ...

bretcobrageek wrote: ↑

Thu Apr 15, 2021 8:11 am

I'd hate to have to ditch the mouse so I'm really hopeful it will work.

We're still here. If something's amiss, we will try to help out.

It's driver version 1.1.2.184 I don't recognise that version. You will find the full version details in the "Tools" tab of the "3Dconnexion" pane in System Preferences. Everything was working fine early yesterday. At some point I used Export Configuration and checked the "Export All Settings." And ...

This is definitely unexpected.

Please confirm the exact driver version as shown on the "Tools" tab.

Below is a screenshot with the default mapping for the "Button Rotations On/Off.

dcrb wrote: ↑

Thu Apr 15, 2021 7:21 am

I'll gladly share here if I find a workaround.

Yes, please. I think others will certainly benefit if you demonstrate how to access a SpaceMouse connected over a Universal Receiver in a Python program.

Yes, I did the full trainer, step by step. Inside the trainer, Spin, Tilt and Roll did not function in their respective tabs, nor when in the "All Active" tab. The plot thickens. Please confirm if rotations are enabled in the "Any Application" driver configuration (which is the default and used for...

Mork73 wrote: ↑

Thu Apr 15, 2021 1:10 am

Is it just those ones shown that need to be installed?

It depends on what applications you have installed and what you want to do. Installing all is fine.

For more details, see the "Deploying individual .msi installers [...]" section in the Administrator Guide.

jesse.art wrote: ↑

Mon Apr 12, 2021 6:09 pm

I really hope this gets fixed in a driver update soon.

Are you positive this is a software issue? Perhaps a key is getting stuck in the pressed-down position?

Now the "R" and "roll-lock keys stopped" working -- I am unable to configure them. We will come to this later. Firstly, we should check why you're seeing the following: in the teapot demo, the Tilt, Roll and Twist do not work. That's not a "demo", it's the "trainer" application. The first panels ar...

dcrb wrote: ↑

Tue Apr 13, 2021 8:45 am

I'm using pyUSB.

I'm not familiar with Python libraries used to access USB devices. Have you tried reaching out to the PyUSB developers or other users of the library?