Search found 3639 matches

by UtaSH
Fri Apr 22, 2022 7:48 am
Forum: UNIX and Linux Discussion Forum
Topic: Problem: Could not open USB port or no supported device found
Replies: 2
Views: 16584

Re: Problem: Could not open USB port or no supported device found

Unfortunately the SpaceMouse Wireless with the Universal Receiver and the SpaceMouse Compact are not supported by our Linux driver (which is from 2014 :( ). See here.
by UtaSH
Fri Apr 22, 2022 7:40 am
Forum: Windows Discussion Forum
Topic: Spacenavigator - can't find calibrate option
Replies: 6
Views: 11884

Re: Spacenavigator - can't find calibrate option

Hi all, I am sorry that you miss the calibrate functions. Since quite some years all of our products have an autocalibrate function. This means that if the device is sending the same (not too high) values the device is calibrated automatically. This should be as well the case with your devices. If i...
by UtaSH
Fri Apr 22, 2022 7:23 am
Forum: MacOS Discussion Forum
Topic: 3DxNLServer quits when I open Chrome (10.7.0)
Replies: 1
Views: 5076

Re: 3DxNLServer quits when I open Chrome (10.7.0)

Hello falkman,

please contact our Technical Support Team. They can get you a pre-release of the next driver version that should fix that problem.
by UtaSH
Fri Apr 22, 2022 5:03 am
Forum: MacOS Discussion Forum
Topic: Mac not sleeping
Replies: 2
Views: 5722

Re: Mac not sleeping

Hi flx,

I am sorry that you encounter problems with your SpaceMouse Enterprise. We are aware about this problem. We are tracking this with our internal bug number MAC-325. In case we have news for this problems we will post here.
by UtaSH
Fri Apr 22, 2022 4:54 am
Forum: MacOS Discussion Forum
Topic: problems CadMouse Pro / MacBook M1 Pro + Monterey
Replies: 2
Views: 5621

Re: problems CadMouse Pro / MacBook M1 Pro + Monterey

Hello a., I am sorry that you had a negative experience with our support team. This must have been a misunderstanding. Of course we want to help you! Have you tried to remove and re-pair the Bluetooth connection with your CadMouse Pro Wireless? We have had cases where this had to be done several tim...
by UtaSH
Wed Mar 30, 2022 7:03 am
Forum: UNIX and Linux Discussion Forum
Topic: Support of CadMouse Pro Wireless left
Replies: 1
Views: 14911

Re: Support of CadMouse Pro Wireless left

Hi Jannis,

the CadMouse Pro Wireless is not supported on Linux by our driver. :(

But it can be used as a standard mouse.
by UtaSH
Mon Feb 28, 2022 9:21 am
Forum: Feedback
Topic: Stickey surface
Replies: 1
Views: 9994

Re: Stickey surface

Hello Trooper,

please contact our Technical Support Team. They can assist you.
by UtaSH
Mon Feb 28, 2022 9:19 am
Forum: Feedback
Topic: CAD mouse durability
Replies: 13
Views: 108115

Re: CAD mouse durability

Hallo Achim,

bitte wende Dich an unser Team vom Technischen Support. Sie werden den RMA Prozess für Dich in die Wege leiten.
by UtaSH
Fri Jan 28, 2022 3:51 am
Forum: Windows Discussion Forum
Topic: Fusion 360 glitch
Replies: 4
Views: 11395

Re: Fusion 360 glitch

using a wired 3Dconenction Space Mouse in Fusion 360, but recently ive noticed that when rotating or moving around in F360 things just disappear randomly and I need to rehome my view to find it again. using latest 3d connection software, latest geforce drivers, latest Fusion 360 updates I took a vi...
by UtaSH
Fri Jan 28, 2022 3:44 am
Forum: Windows Discussion Forum
Topic: Adding shortcuts to Keyboard buttons
Replies: 3
Views: 28559

Re: Adding shortcuts to Keyboard buttons

Hi all, for the mapping in Chrome you might have to enable our extension. In Chrome open the extensions (chrome://extensions) and verify that you have the "3Dconnexion extension for Google Chrome". Make sure it is enabled. Once this is done you should see in the button mapping window in th...
by UtaSH
Fri Jan 28, 2022 2:52 am
Forum: Windows Discussion Forum
Topic: Erratic scrollig behaviour Windows 11
Replies: 3
Views: 17833

Re: Erratic scrollig behaviour Windows 11

Hi vanhasen,

please contact our Technical Support Team. The colleagues can start the replacement process if applicable.
by UtaSH
Fri Jan 28, 2022 2:32 am
Forum: Windows Discussion Forum
Topic: Spacemouse with 3ds max 2022 BIG BUGS
Replies: 1
Views: 12563

Re: Spacemouse with 3ds max 2022 BIG BUGS

Hi Gareth,

I recommend that you contact our Technical Support Team.
by UtaSH
Fri Jan 28, 2022 2:26 am
Forum: Windows Discussion Forum
Topic: SpaceExplorer USB not working for USER
Replies: 1
Views: 12913

Re: SpaceExplorer USB not working for USER

Hello Homercidal,

is the driver running when the user is logged in? No one else should be logged in the machine then. The task manager should show some processes that start with 3Dx ...
by UtaSH
Fri Oct 29, 2021 2:04 am
Forum: Windows Discussion Forum
Topic: Will SpaceExplorer with 9-pin serial work on win10
Replies: 4
Views: 9178

Re: Will SpaceExplorer with 9-pin serial work on win10

Hi all,

yes, we had the SpaceExplorer with a serial connector. But they were for Unix / Linux machines only. They were never supported on Windows.

Any other 3Dconnexion devices with a serial connector need 3DxSoftware 2.8.2. But this driver is supported on Windows XP only.
by UtaSH
Wed Sep 01, 2021 6:52 am
Forum: Windows Discussion Forum
Topic: Restart to finish setting up device?
Replies: 1
Views: 7556

Re: Restart to finish setting up device?

Hi elijah_lee,

have you tried to completely uninstall the driver, reboot and then reinstall? I recommend doing this without the 3Dconnexion device connected. After the installation reboot again and then connect your SpaceMouse Wireless.

Let us know if this fixes the issue.