Search found 3598 matches

by UtaSH
Sun Apr 18, 2021 7:35 am
Forum: Developer's Forum for Windows
Topic: SDK for web development
Replies: 1
Views: 31

Re: SDK for web development

Hi Raphael,

login to our website and go to your profile. There you can register as a developer. Then you will have access to the SDK on our website.
by UtaSH
Mon Apr 12, 2021 3:41 am
Forum: Windows Discussion Forum
Topic: Win10-Treiber für Magellan SMPLUS3 XT USB
Replies: 1
Views: 330

Re: Win10-Treiber für Magellan SMPLUS3 XT USB

This post is locked now.

Discussed here.
by UtaSH
Mon Apr 12, 2021 3:36 am
Forum: Feedback
Topic: Cannot register or contact support
Replies: 2
Views: 90

Re: Cannot register or contact support

Your account registration page doesn't work for Canadian addresses. It always says invalid zipcode for a valid Canadian address. We don't use zipcodes. The sad thing is I can't even contact support to register the issue as it requires an account. Hi pstockley, I am very sorry for the trouble. Yes, ...
by UtaSH
Mon Apr 12, 2021 3:17 am
Forum: MacOS Discussion Forum
Topic: Support Phone Number and Support Tickets
Replies: 7
Views: 250

Re: Support Phone Number and Support Tickets

Hello Greg,

the problem with your cases was that we had two accounts for your email address in our system and one of the didn't have a country. I fixed this and will assign the cases to our support team. You should her back from them today or tomorrow. Sorry for the trouble.
by UtaSH
Mon Apr 12, 2021 3:06 am
Forum: Windows Discussion Forum
Topic: Technomatix Process Simulate
Replies: 1
Views: 264

Re: Technomatix Process Simulate

Hi sime, the support for the SpaceMouse had been implemented by the manufacturer of Tecnomatix - Siemens PLM. You need to contact their Support Team to get the needed information. As a side note I can tell you that many versions of Tecnomatix ago you had to install an add on for the SpaceMouse if yo...
by UtaSH
Mon Apr 12, 2021 2:33 am
Forum: MacOS Discussion Forum
Topic: SpaceMouse Pro Wireless behave like a normal mouse in Mac OS Catalina
Replies: 2
Views: 100

Re: SpaceMouse Pro Wireless behave like a normal mouse in Mac OS Catalina

Hi marius,

to be able to use your SpaceMouse as a 3D mouse you need to follow the instructions from this FAQ.
by UtaSH
Mon Apr 12, 2021 2:30 am
Forum: Windows Discussion Forum
Topic: Cad Mouse
Replies: 9
Views: 892

Re: Cad Mouse

Hi Cknight90,

unfortunately you can only update the firmware on our devices when they already have a version on it. But your on your device the firmware got erased anyhow. :?: The CadMouse is quite an old model. We don't produce it since a while. Do you know if it is still under warranty?
by UtaSH
Mon Apr 12, 2021 2:25 am
Forum: Windows Discussion Forum
Topic: bluetooth-connection of mouse lost after energysaving
Replies: 4
Views: 1812

Re: bluetooth-connection of mouse lost after energysaving

Hi dugudqls,

as you have cabled devices your issue is not Bluetooth related. Would you please contact our Technical Support Team? The team should be able to assist you with your problems.
by UtaSH
Mon Apr 12, 2021 2:19 am
Forum: Windows Discussion Forum
Topic: Win10-Treiber für Magellan SMPLUS3 XT USB
Replies: 1
Views: 268

Re: Win10-Treiber für Magellan SMPLUS3 XT USB

Hallo Kakalake,

leider sind die Geräte so alt, daß es dafür keinen Treiber gibt, der auch Windows 10 kompatibel ist. Sorry. :(
by UtaSH
Mon Apr 12, 2021 2:16 am
Forum: MacOS Discussion Forum
Topic: SpaceMouse pro in Big Sur does not work at all, or has extreme delay / input lag - Macbook pro
Replies: 18
Views: 2522

Re: SpaceMouse pro in Big Sur does not work at all, or has extreme delay / input lag - Macbook pro

Hi Laterstarter,

it would be helpful if you could report this issue with all details you can provide to our our Technical Support Team. Thanks!
by UtaSH
Wed Mar 31, 2021 1:48 am
Forum: MacOS Discussion Forum
Topic: Spacemouse Wireless 3DX-600044 or 3DX-600066
Replies: 4
Views: 211

Re: Spacemouse Wireless 3DX-600044 or 3DX-600066

Hi everyone, I just purchased my first 3D Connexion Spacemouse and I love it! I bought model #3DX-600066. However, the bottom of the actual device shows #3DX-600044. Is this normal? I researched for an answer but so far I have found nothing. Thanks! Are you sure about the numbers? Because that's qu...
by UtaSH
Wed Mar 31, 2021 1:45 am
Forum: MacOS Discussion Forum
Topic: Spacemouse Wireless 3DX-600044 or 3DX-600066
Replies: 4
Views: 211

Re: Spacemouse Wireless 3DX-600044 or 3DX-600066

luping wrote:
Sun Mar 28, 2021 6:39 am
One of them is packaging model number, the other is device model number. It doesn't matter as long as you can use the device.
This is actually not true. The packaging numbers start with 7 (3DX-700 ...).
by UtaSH
Thu Mar 25, 2021 3:54 am
Forum: Feedback
Topic: Kit with FULL SIZE mouse?
Replies: 6
Views: 387

Re: Kit with FULL SIZE mouse?

Hi RoosterFX, the SpaceMouse Wireless Kit always has the "tiny" mouse. The SpaceMouse Wireless Kit 1 (legacy) had the CadMouse Wireless (legacy) and the SpaceMouse Wireless Kit 2 has the CadMouse Compact Wireless . You presumably need the CadMouse Pro Wireless . This model is not available as a Kit ...
by UtaSH
Thu Mar 25, 2021 3:42 am
Forum: Windows Discussion Forum
Topic: User manual for 3DConnexion 3DX-700040 SpaceMouse Pro
Replies: 4
Views: 523

Re: User manual for 3DConnexion 3DX-700040 SpaceMouse Pro

That's helpful, thank you. Is there also a user manual, though? I want to know a little more about the mouse's buttons--what they're called and what they're used for. Hi Eowyn7, in 3Dconnexion Home there is a button "Manual". Have you tried this? It is a bit outdated, but you should find some helpf...