Search found 3626 matches

by UtaSH
Fri Oct 29, 2021 2:04 am
Forum: Windows Discussion Forum
Topic: Will SpaceExplorer with 9-pin serial work on win10
Replies: 4
Views: 1990

Re: Will SpaceExplorer with 9-pin serial work on win10

Hi all,

yes, we had the SpaceExplorer with a serial connector. But they were for Unix / Linux machines only. They were never supported on Windows.

Any other 3Dconnexion devices with a serial connector need 3DxSoftware 2.8.2. But this driver is supported on Windows XP only.
by UtaSH
Wed Sep 01, 2021 6:52 am
Forum: Windows Discussion Forum
Topic: Restart to finish setting up device?
Replies: 1
Views: 1756

Re: Restart to finish setting up device?

Hi elijah_lee,

have you tried to completely uninstall the driver, reboot and then reinstall? I recommend doing this without the 3Dconnexion device connected. After the installation reboot again and then connect your SpaceMouse Wireless.

Let us know if this fixes the issue.
by UtaSH
Mon Jul 19, 2021 6:56 am
Forum: Windows Discussion Forum
Topic: SpaceMouse Wireless and CADMouse Wireless Erratic AutoCAD LT
Replies: 1
Views: 1036

Re: SpaceMouse Wireless and CADMouse Wireless Erratic AutoCAD LT

Hi grievousangel,

this is a quite strange situation. Would you please contact our Technical Support Team. They can do the necessary troubleshooting and collect log files.
by UtaSH
Mon Jul 19, 2021 6:39 am
Forum: Windows Discussion Forum
Topic: 3D Space Mouse Pro does not work with a remote connection
Replies: 1
Views: 1360

Re: 3D Space Mouse Pro does not work with a remote connection

Hello Billy,

have you checked this FAQ?

You can find another discussion here.
by UtaSH
Mon Jul 19, 2021 6:37 am
Forum: MacOS Discussion Forum
Topic: Battery life not displaying on Mac - CADMouse Compact Wireless
Replies: 3
Views: 1393

Re: Battery life not displaying on Mac - CADMouse Compact Wireless

jshbrwn wrote:
Wed Jul 07, 2021 10:41 am
I am unable to see the battery life of my new CADmouse compact wireless on my Mac, see attached images. It doesn't matter if the mouse is plugged in via USB or connected via bluetooth the battery life will not show. Any advice?
Hi jshbrwn,

thanks for reporting it. We will look into this.
by UtaSH
Mon Jul 19, 2021 6:19 am
Forum: Feedback
Topic: Pivot display
Replies: 1
Views: 1124

Re: Pivot display

Duplicate post. See here.
by UtaSH
Mon Jul 19, 2021 6:12 am
Forum: Windows Discussion Forum
Topic: CadMouse Scrolling
Replies: 10
Views: 14209

Re: CadMouse Scrolling

It is not a smart scrolling problem or "learning about cadmouse habits" , when smart scrolling is not activated, the problem is still the same. In every software, 2D, 3D or web browsing, the problem is the same, scrolling is missing many wheel movements or accelerate / return the direction alone. W...
by UtaSH
Mon Jul 19, 2021 6:10 am
Forum: MacOS Discussion Forum
Topic: Doppelklick
Replies: 3
Views: 2384

Re: Doppelklick

Hallo, heute ist eine neue Version unseres Beta-Treibers für Big Sur veröffentlicht worden. Siehe hier . Welches Modell der CadMouse verwendest Du denn? Schau doch bitte mal die FAQs an, die in der o.g. verlinkt sind. Evtl musst Du die Firmware updaten. Die linke Taste (Primary Button) ist eine Syst...
by UtaSH
Mon Jul 19, 2021 6:05 am
Forum: Windows Discussion Forum
Topic: CadMouse Scrolling Issues 2018
Replies: 9
Views: 10890

Re: CadMouse Scrolling Issues 2018

Hi all,

I am sorry that you encounter problems with the scrolling of your CadMouse. Please contact our Technical Support Team. They can do the necessary troubleshooting and and start the replacement process if applicable.
by UtaSH
Mon Jul 19, 2021 6:03 am
Forum: UNIX and Linux Discussion Forum
Topic: Does 3DxWare 10 for Linux support spaceMouse Compact and ubuntu 1604
Replies: 1
Views: 1575

Re: Does 3DxWare 10 for Linux support spaceMouse Compact and ubuntu 1604

Hi eousi,

you can find information about the supported operating systems here.

The supported Linux distributions are so far only RHEL WS 4+5 and SUSE 9.3, 10, and 11. The SpaceMouse Compact is not supported on Linux at all. :(
by UtaSH
Wed Jul 07, 2021 9:34 am
Forum: Windows Discussion Forum
Topic: Where is my post?
Replies: 1
Views: 1103

Re: Where is my post?

Posts from new users have to be approved. Once approved by a moderator you (and others) will see it. :wink:
by UtaSH
Wed Jul 07, 2021 9:32 am
Forum: Windows Discussion Forum
Topic: Can Not Install SpaceMouse Wireless!
Replies: 1
Views: 1189

Re: Can Not Install SpaceMouse Wireless!

Hello aboammar,

I saw that you have contacted our Technical Support Team. They will reply soon to you by email and then you can send them the screenshots and log files.
by UtaSH
Wed Jul 07, 2021 8:45 am
Forum: Feedback
Topic: Company data
Replies: 1
Views: 1171

Re: Company data

Hello István,

please use this form for your questions.
by UtaSH
Wed Jul 07, 2021 8:17 am
Forum: Feedback
Topic: Compatibilité Space Explorer et Sketchup 2021
Replies: 1
Views: 1106

Re: Compatibilité Space Explorer et Sketchup 2021

Hello bramavalos,

for SketchUp 2021 you need at least driver version 10.7.1. But the SpaceExplorer isn't supported since 1,5 years. So unfortunately the SpaceExplorer is not compatible with SketchUp 2021.