Search found 3608 matches

by UtaSH
Wed Jun 02, 2021 10:00 am
Forum: Windows Discussion Forum
Topic: Trainer starts but closes after a few seconds
Replies: 1
Views: 591

Re: Trainer starts but closes after a few seconds

Hello R4ffers,

I recommend that you contact our Technical Support Team.
by UtaSH
Wed Jun 02, 2021 9:59 am
Forum: UNIX and Linux Discussion Forum
Topic: Attempt to install on Arch Linux does not work
Replies: 2
Views: 1537

Re: Attempt to install on Arch Linux does not work

Hi MrVulcan68,

you can find a list of applications that have support for our SpaceMouse here. Second Life is not listed. You need to contact Linden Lab and ask for support for the 3Dconnexion SpaceMouse.
by UtaSH
Wed Jun 02, 2021 9:52 am
Forum: UNIX and Linux Discussion Forum
Topic: 3DXware Installation On Ubuntu 1804
Replies: 8
Views: 33492

Re: 3DXware Installation On Ubuntu 1804

Yes, SpaceMouse Pro is supported.
by UtaSH
Wed Jun 02, 2021 5:26 am
Forum: Windows Discussion Forum
Topic: Anyone having trouble with 3DConnexion?
Replies: 2
Views: 483

Re: Anyone having trouble with 3DConnexion?

Hello BastiColler,

I am sorry that you experience problems with the installation. Usually the log files from the installation help us to identify the problem.

I have contacted you by Private Message to get further information from you. Please reply so that I can investigate this case. Thanks!
by UtaSH
Fri May 28, 2021 3:01 am
Forum: Windows Discussion Forum
Topic: can't install 3DxWare64_v10-7-2_r3314
Replies: 1
Views: 1231

Re: can't install 3DxWare64_v10-7-2_r3314

Hello mr_nc,

please contact our Technical Support Team. They should be able to assist you.
by UtaSH
Fri May 28, 2021 2:45 am
Forum: Windows Discussion Forum
Topic: 3dconnexion properties no application selected
Replies: 7
Views: 4121

Re: 3dconnexion properties no application selected

Hello bozersky,

your device is not recognized by the operating system. I recommend to contact our Technical Support Team.
by UtaSH
Fri May 28, 2021 2:22 am
Forum: MacOS Discussion Forum
Topic: Doppelklick
Replies: 1
Views: 968

Re: Doppelklick

Hallo, diese Funktion ist weiterhin verfügbar: Im Treiber das Gerät auswählen und die Anwendung für die die Belegung vorgenommen werden soll. Dann im "Buttons" Tab die Taste wählen und unten bei Mapping "2D Mouse" und darunter bei "Mouse action" "Double Click" auswählen. Falls diese Beschreibung nic...
by UtaSH
Fri May 28, 2021 2:16 am
Forum: MacOS Discussion Forum
Topic: Jumping scroll wheel
Replies: 1
Views: 331

Re: Jumping scroll wheel

Hello trebsig,

please contact our Technical Support Team. They can assist with troubleshooting and can start the replacement process if necessary (and still in warranty).
by UtaSH
Fri May 28, 2021 2:14 am
Forum: MacOS Discussion Forum
Topic: Change language of menu interface
Replies: 1
Views: 356

Re: Change language of menu interface

Hello trebsig,

on macOS we only provide English in the driver. Sorry :|
by UtaSH
Fri May 28, 2021 2:07 am
Forum: MacOS Discussion Forum
Topic: [DE] - Beiträge auf deutsch?
Replies: 1
Views: 1462

Re: [DE] - Beiträge auf deutsch?

Hallo trebsig,

ich empfehle bei Fragen unserTechnical Support Team zu kontatkieren. Hier im Forum kann nur gelegentlich auf Deutsch geantwortet werden.
by UtaSH
Sun Apr 18, 2021 7:35 am
Forum: Developer's Forum for Windows
Topic: SDK for web development
Replies: 1
Views: 1061

Re: SDK for web development

Hi Raphael,

login to our website and go to your profile. There you can register as a developer. Then you will have access to the SDK on our website.
by UtaSH
Mon Apr 12, 2021 3:41 am
Forum: Windows Discussion Forum
Topic: Win10-Treiber für Magellan SMPLUS3 XT USB
Replies: 1
Views: 1070

Re: Win10-Treiber für Magellan SMPLUS3 XT USB

This post is locked now.

Discussed here.
by UtaSH
Mon Apr 12, 2021 3:36 am
Forum: Feedback
Topic: Cannot register or contact support
Replies: 2
Views: 1324

Re: Cannot register or contact support

Your account registration page doesn't work for Canadian addresses. It always says invalid zipcode for a valid Canadian address. We don't use zipcodes. The sad thing is I can't even contact support to register the issue as it requires an account. Hi pstockley, I am very sorry for the trouble. Yes, ...
by UtaSH
Mon Apr 12, 2021 3:17 am
Forum: MacOS Discussion Forum
Topic: Support Phone Number and Support Tickets
Replies: 7
Views: 1706

Re: Support Phone Number and Support Tickets

Hello Greg,

the problem with your cases was that we had two accounts for your email address in our system and one of the didn't have a country. I fixed this and will assign the cases to our support team. You should her back from them today or tomorrow. Sorry for the trouble.