3Dconnexion Forum

Hello chimera15 - Yes, you're correct - when an application developer adds the support for 3D devices into their software, it uses only our basic device driver - only the developer can correct any issues with it. In general , to check that device settings are are not the problem, you can go back to ...

Hello Deefield - The new 3Dconnexion software works a bit differently than some of the previous versions. The toolbars have been replaced with pop-up menus that are linked to the left SpaceNavigator button. In Inventor you should find 'Customize buttons' in the pop-up menu. This opens the 3DxInvento...

Yes , there may be only one application installed as administrator and other applications installed from a user profile - the 3Dconnexion software installed with elevated privileges will work with both.
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Barbara

Hello Jeff - You're correct to expect the button mapping to remain saved in your profile through an update. It is designed so that you can even uninstall the 3Dconnexion software without losing the button mapping. Are you mapping the SpacePilotPRO buttons in the editor inside SolidWorks ? This is th...

Hello Concierge - If our devices are working in other apps on the PC, it is most likely a permissions issue.When NX is run as administrator, the 3Dconnexion software - 3dxsrv.exe - needs to be run as administrator. Add the 'Run as administrator' permission to 3dxsrv.exe then start NX. If you have na...

Hello Flaviosendo - The SpacePilotPRO does not have Mac software so the OS would not be able to recognize it at startup. Parallels is not a supported environment but customers report using it successfully. The following forum thread suggests configuring as a new USB device in Parallels. ------- Barb...

Hello Bart - Using Parallels is not supported so it is not an environment the SpaceExplorer is tested in - but there are reports it is being used successfully. In general, make sure there is a standard USB mouse connected to your computer to initiate the installation of required Microsoft HID driver...

Hello Gavin -

Have you tried the step mentioned above - intentionally move the cap away from center, calibrate , allow the cap to return to center then calibrate again ?

This can sometimes correct a calibration issue that an initial calibration misses.

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Barbara

On the topic of software support for the 3dconnexion devices - when one of the current devices is discontinued, there are 3 years of continued software support for it. The SpacePilot , for instance ,was discontinued March 31, 2010. Software support for the SpacePilot will continue until March 31, 20...

Hello James840a - There are trial versions that are missing some functions but it does not sound like that is the case here. Try a different shortcut. It is possible the assigned one just did not 'take' for some reason. The change in brush size can be more easily seen if you have the full size brush...

Hello Alex- The settings are stored in .scg files in the folder %AppData%\3Dconnexion\3DxWare\profiles In general, to share profiles you can copy these .scg files to another PC. To locate the AppData folder you can type %AppData% in the Win7 Search box. If the folder is hidden, you can enable ‘Show ...

Hello phn - Are you using the 3DxProENGINEER Button Mapping Editor inside Pro/E ? This editor has commands specific to Pro/E rather than the more general commands found in the 3DxProperties Button Configuration. [See Start,Programs, 3Dconnexion, Documentation- Manuals - English Manual - Supported Ap...

Hello antonynealrobinson -

I apologize for the delay in replying to your question. If you are still seeing this problem the
Clean Install steps can remove all of the 3Dconnexion software , registry entries and profiles to restore your SpaceExplorer to correct operation.
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Barbara

Hello H8Cr1me - In Object and Target Camera Mode "Use Selected Item" makes only your selected point the center of rotation. In "Camera Mode" the rotation center is always your point of view. When "Auto" is checked and the complete scene is in view, the scene's center of...

Hello antonynealrobinson - Pro/E also makes use of a registry key for storing settings. When Pro/E is started, our plug-in looks for HKEY_CURRENT_USER\Software\3Dconnexion\3DxProE. If this key is not present it will be created while starting Pro/E. If the commands that use mapkeys are not saving, ch...