3Dconnexion Forum

nOmad - my computer was recognizing the SN intermittently...and I was able to start the firmware upgrade process but unfortunately it did not complete. I do not think it is stupid to give the firmware udate a shot, as this is obviously the problem. If you are going to call someone stupid...try not t...

Thanks, Barbara - Downloaded update but cannot get it to recognize the SN - so I cannot upgrade the SN. After multiple attempts unplugging and re-plugging in the SN, it finally lit up blue and 3DxFlash recognized it, so I hit the Upgrade button. At 80% on the progress bar I recieved an error message...

I have read all of the posts in this thread...and attempted all of the troubleshooting methods already suggested. The firmware update seems to be working for other Win7 64 bit users...may I please have the information to give it a try.

Thanks.

Thanks, nOmad.

Can someone send me the information necessary to update the firmware?

apologize for mult. posts.

When plugged in...says searching for driver...then driver installation failed. Tried installing from CD as well as update from 3dConn website...neither worked properly.

In Device Manager says Unrecognized Device. No drivers available.

Frustrating...

Same problem here - not recognized. No blue light. Tried in multiple usb ports. Re-installed software, re-started computer.

From previous threads...looks like a firmware update resolves this problem? Is this going to be made available?

Christmas present letdown so far...

Same problem here - not recognized. No blue light. Tried in multiple usb ports. Re-installed software, re-started computer.

From previous threads...looks like a firmware update resolves this problem? Is this going to be made available?

Christmas present letdown so far...

Same problem here - not recognized. No blue light. Tried in multiple usb ports. Re-installed software, re-started computer.

From previous threads...looks like a firmware update resolves this problem? Is this going to be made available?

Christmas present letdown so far...