3Dconnexion Forum

Hi David, Thanks for sending those two log files. The log file appears to say the driver is stalling (stuck), or crashes without any notice, when it tries to access some files in your file system. In this case (morning before Creo View), can you check if the driver is still running (taskmgr: look fo...

PM sent

Yes there is one. There are some restrictions. <CfgProperties> <Grab>Hard</Grab> ;Hard as opposed to None … </CfgProperties> This will grab the connection for just that application while it is running. This relies on the cfg being read though. If the application doesn't get in focus, the Grab will n...

Hello Marin,

There is not an XML element for controlling this feature. It's not a bad idea through.

I can send you an executable to turn it off. You have to run it every time the device reboots. It will turn it on when it restarts.
What device type do you have?

Jim
3Dx Software Dev

The log file is %localappdata%\3Dconnexion\3DxWare\3DxService.log
You can PM me a dropbox-type location to it.

The LEDs are not application-specific (although it is an interesting idea). If they are enabled, they should always be on, as long as the driver is running. If the driver is not running, and you start Creo, the driver will get started (and turn on the LEDs). That would be very unusual. Normally the ...

Hello stereotaxis, The device is a standard USB device. There are other APIs you can use that go directly to the device. In general, you can still use the driver, if installed, to modify the data stream, but you don't need the driver installed. The advantages of having the driver and using our API a...

The forum is extremely useful for us to find out what issues customers are having, and things they want. I always look forward to getting feedback. The operating system notifies the driver when you change a file. It is independent of the device. The use of the Desktop.xml file is detailed here. When...

If it fails again, turn on driver logging (3Dx systray icon). If the driver is having a hard time accessing the device, it might log a message about it. Your system drivers seem to be installed correctly. If the LEDs don't work, it could be a power issue. There have been reports in the past about ma...

You bring up several very good ideas. There are ways of doing these things, completely undocumented, and rarely tested. And there's no GUI to help you. There's nothing wrong with copying files around. The driver has to read the entire file anyway. So there's not much difference between changing one ...

It is possible, but the GUI can't help you.
The global.xml file needs to be changed to assign these buttons globally.

I'll help you with that.
What do you want to assign the buttons to?

There are some issues with some applications which we have plugins for.
Which applications are you using?

antonynealrobinson,

Some of the keyboard keys (ctrl, shift, alt, esc, del, enter) have an alternate implementation that will probably work over RDP.
I'll send you a PM for something you can try.

I've put a Desktop.xml that is for 3DxWare version 10.6.7 (CfgFormatVersion="1.3") here: Desktop.xml Put this file into %programdata%\3Dconnexion\3DxWare\Cfg. (You need a very recent driver) This starts in Windows Desktop mode. That is, no matter which application is in focus, the driver/device will...

It's probably not an up-to-date file. There have been a lot of versions of files, with a lot of different instructions in various threads on the forum for this. The file format has changed over the years. The log file will probably tell you what is wrong with the file. The driver is getting better a...

jadfa,

If you PM your file to me, I may be able to spot the problem.