Search found 2145 matches

by jwick
Mon Jan 18, 2021 5:47 am
Forum: Windows Discussion Forum
Topic: 3DConnexion Properties Won't Launch
Replies: 15
Views: 2115

Re: 3DConnexion Properties Won't Launch

Shift+RMB over the 3Dx systray icon you will see a Run Diagnostics option in the popup menu. Please select that, run it (collect information...), and PM a link to that file (dropbox or whatnot) to me.

Thanks.
by jwick
Mon Jan 18, 2021 1:29 am
Forum: Windows Discussion Forum
Topic: Unreal Engine Support
Replies: 19
Views: 14199

Re: Unreal Engine Support

You can run unzip / 7-zip / etc on that exe. It will pull out all the pieces.
by jwick
Mon Jan 18, 2021 1:27 am
Forum: Developer's Forum for Windows
Topic: Ghost-scrolling in Unity
Replies: 9
Views: 13719

Re: Ghost-scrolling in Unity

It's not a Unity problem. It's probably the plugin that you are using assigning this (I had the same problem).
Which plugin are you using?
Would you be interested in testing something new?
by jwick
Mon Jan 18, 2021 1:21 am
Forum: Windows Discussion Forum
Topic: Zbrush 2021.5 briefly stops 3DConnexion driver if pen is used
Replies: 1
Views: 425

Re: Zbrush 2021.5 briefly stops 3DConnexion driver if pen is used

This is a ZBrush implementation limitation. I'll forward your experience to them.

We think it would be more useful if the device was always live. But, I can certainly understand that it might be important for the model to not move while active sculpting is going on.
by jwick
Mon Jan 18, 2021 1:14 am
Forum: Windows Discussion Forum
Topic: UP/Down left/right tilting Problem
Replies: 2
Views: 508

Re: UP/Down left/right tilting Problem

It could be either. It is possible to disable axes in the GUI. Open our GUI (systray icon->3Dconnexion Properties) while your application is running. Open the Advanced page. All the axes should be enabled. You can also try the device with one of our demos. These settings are app-specific, so those s...
by jwick
Mon Jan 18, 2021 1:10 am
Forum: Windows Discussion Forum
Topic: 3DConnexion Properties Won't Launch
Replies: 15
Views: 2115

Re: 3DConnexion Properties Won't Launch

Hi Shawn, It's unlikely that you need to reinstall your operating system... Trend Micro products are another common conflict. Were there no error message? I'd start by deleting your saved user files in %appdata%\3Dconnexion\3DxWare. You can save them somewhere else if you want to keep them. If they ...
by jwick
Thu Jan 07, 2021 1:59 am
Forum: Windows Discussion Forum
Topic: Possible to Macro a Toggle between Move and Draw?
Replies: 1
Views: 402

Re: Possible to Macro a Toggle between Move and Draw?

Assuming ZBrush doesn't have a single toggle mode function, I'd look for a way to create a function (macro?) in ZBrush. If not, then you could use the driver to do something but it is a bit of work. If they are different Modes in the app, they would each have a separate ButtonBank (you'd see all the...
by jwick
Tue Dec 29, 2020 2:44 am
Forum: Windows Discussion Forum
Topic: 3DxWare Settings Closes after a couple of seconds
Replies: 3
Views: 731

Re: 3DxWare Settings Closes after a couple of seconds

It doesn't seem likely to be a hardware problem where a return would be useful. If you haven't upgraded in quite some time, your user files are probably too old for the latest driver to read them. Stop the driver, copy the contents of %appdata%\3dconnexion\3DxWare\Cfg off somewhere else, delete them...
by jwick
Wed Dec 23, 2020 1:13 am
Forum: Windows Discussion Forum
Topic: 10.7.1: 3dxWare stopped unexpectedly
Replies: 8
Views: 1162

Re: 10.7.1: 3dxWare stopped unexpectedly

Could you email me that old 3dxz file package? I'd like to see why it crashes the driver. If the files are more than one level old, it should simply reject them. There must be a case I didn't account for. I'm not planning on making structural changes that affect user files. I think we are good for a...
by jwick
Tue Dec 22, 2020 11:20 am
Forum: Windows Discussion Forum
Topic: 10.7.1: 3dxWare stopped unexpectedly
Replies: 8
Views: 1162

Re: 10.7.1: 3dxWare stopped unexpectedly

I'd like to see the dmp files from those crashes. You can run the diagnostics program (shift right click on the 3Dx systray icon) to collect everything I'd need. It writes a big zip file you can send me. The cfg file format changed (slightly) a few releases ago. It will to upgrade your user files--n...
by jwick
Mon Dec 21, 2020 1:30 am
Forum: Developer's Forum for Windows
Topic: Combining translation and rotation into correct matrices. CAD package
Replies: 28
Views: 13552

Re: Combining translation and rotation into correct matrices. CAD package

Firebert85, Doesn't Blender use Raw Input? Then you are dealing with raw buttons from the device. They will be device-specific. You can find the raw device-specific button event information in the Base.xml file shipped in Program Files/...3DxWinCore/Cfg. If it used our API, then I'd suggest using ou...
by jwick
Mon Dec 21, 2020 1:25 am
Forum: Windows Discussion Forum
Topic: Serial Number
Replies: 14
Views: 32764

Re: Serial Number

Open the 3Dconnexion Properties GUI (3Dx systray icon right mouse click).
More->About. It lists your devices with the PIDs. It may need to be connected through USB to retrieve it.
by jwick
Mon Dec 21, 2020 1:22 am
Forum: Windows Discussion Forum
Topic: KeyboardWASDTemplate.xml
Replies: 2
Views: 606

Re: KeyboardWASDTemplate.xml

It should be in the same place it usually is: <ProgramFiles>/3Dconnexion/3DxWare/3DxWinCore/Cfg/KeyboardWASDTemplate.xml.
The template import mechanism no longer exists. You have to manually copy the contents of that file to an application-specific cfg.
by jwick
Thu Dec 17, 2020 2:02 am
Forum: Windows Discussion Forum
Topic: Remote Desktop use of local Space Navigator
Replies: 135
Views: 144439

Re: Remote Desktop use of local Space Navigator

Antony, thanks very much for the break down. A few comments on the post: Antony is using an older version of the driver (17.5.5 IIRC). His files are specific to that version. There was a CfgFormatVersion change in the meantime. He is specifically solving the problem of getting the kb modifiers on hi...
by jwick
Wed Dec 16, 2020 3:57 am
Forum: Windows Discussion Forum
Topic: latest driver download button doesnt work
Replies: 11
Views: 1441

Re: latest driver download button doesnt work

Do you need to scroll down to the blue "Download 64-bit/32-bit Version" boxes?