Search found 62 matches
- Tue Feb 09, 2021 9:07 am
- Forum: MacOS Discussion Forum
- Topic: SpaceMouse not working with Mac OS 10.13.3 and Fusion360
- Replies: 20
- Views: 30844
Re: SpaceMouse not working with Mac OS 10.13.3 and Fusion360
Hi Darcsyde, Thanks for the updates. It should allow you to delete the kernel extension without no issues (you can right click on the kernel extension and click on remove/delete). I've included the links below again, if its still an issue to access them then I highly recommend to send a technical su...
- Thu Feb 04, 2021 10:53 am
- Forum: Windows Discussion Forum
- Topic: No Zoom with SketchUp Layout 2021 Spacemouse Enterprise 10.7.1
- Replies: 3
- Views: 666
Re: No Zoom with SketchUp Layout 2021 Spacemouse Enterprise 10.7.1
Hi Peterbowenpm, Thanks for the updates. I've tested it on my end and saw the same situation in terms of detection. Our UI is not detecting Layout but other applications which can provide you with the zoom functionality. I'm running some tests to see if its a configuration issue or something within ...
- Mon Jan 25, 2021 12:13 pm
- Forum: Windows Discussion Forum
- Topic: No Zoom with SketchUp Layout 2021 Spacemouse Enterprise 10.7.1
- Replies: 3
- Views: 666
Re: No Zoom with SketchUp Layout 2021 Spacemouse Enterprise 10.7.1
Hi Peterbowenpm, Thanks for your post! I've tested the issue on my end and didn't encounter the same problem you mentioned in regards to the Zoom. Did you check to make sure the axes are enabled within our UI? - Open 3Dconnexion Home - Click on Settings - Make sure its displaying the application on ...
- Thu Nov 05, 2020 6:57 am
- Forum: Windows Discussion Forum
- Topic: Space Navigator on SketchUp 2020 Zooming problem
- Replies: 19
- Views: 7896
Re: Space Navigator on SketchUp 2020 Zooming problem
Hello Matheron, Thanks for sharing this, I've tried reproducing the issue on my end and i couldn't get the same outcome per your provided video. Do you have different plugins or add-ons within Sketchup? Sometimes this might cause an issue similar to what you encountering right now! If you do have ad...
- Thu Oct 01, 2020 6:36 am
- Forum: MacOS Discussion Forum
- Topic: macOS 10.15.6 driver allowed but still not loaded
- Replies: 1
- Views: 991
Re: macOS 10.15.6 driver allowed but still not loaded
Hello JetForMe, Thanks for your post! Please make sure to unplug the 3Dconnexion device from your machine including (charging cable and receiver) then reinstall the driver again to see if you could allow the kernel extension. Please follow the instructions below: 1. Uninstall the current driver. Go ...
- Tue Sep 08, 2020 5:54 am
- Forum: MacOS Discussion Forum
- Topic: Latest Driver not working properly
- Replies: 3
- Views: 1552
Re: Latest Driver not working properly
Hi jlrobisho, Thanks for your post. I'm assuming its a kernel extension issue, when you trying to move the knob, do you see the cursor moving on your screen? If you do that means its a kernel extension issue. When you installed the driver, did you allow the kernel extension under security and privac...
- Thu Aug 20, 2020 6:33 am
- Forum: Windows Discussion Forum
- Topic: 3dconnexion corrupts side view in Maya
- Replies: 1
- Views: 1612
Re: 3dconnexion corrupts side view in Maya
Hi fennemet2003,
Thanks for your post. What's the driver version you running? And what's Maya version as well?
Can you please provide a short video showing the issue on your end?
Will be waiting for some updates on your end.
Regards,
Abdul A
Thanks for your post. What's the driver version you running? And what's Maya version as well?
Can you please provide a short video showing the issue on your end?
Will be waiting for some updates on your end.
Regards,
Abdul A
- Thu Aug 20, 2020 6:31 am
- Forum: Windows Discussion Forum
- Topic: Spacemouse
- Replies: 1
- Views: 1648
Re: Spacemouse
Hi ChaChaMan, Thanks for your post. I've tested this issue on my end and was able to orbit by using a different path. In order to orbit in Inventor, there're three ways to do it from my testing - You can activate the orbit from the navigation section under View - You can press and hold the Shift Key...
- Fri Jul 24, 2020 9:59 am
- Forum: MacOS Discussion Forum
- Topic: SpaceNavigator issues and Fusion360
- Replies: 7
- Views: 2321
Re: SpaceNavigator issues and Fusion360
Hi Deaniture, Thanks for your post. Usually when the cursor is moving while touching the knob its an indication that the kernel extension is not loaded. I would highly recommend to check that under security and privacy to see if you need to allow it in there. If you running Catalina then the latest ...
- Thu Jul 23, 2020 5:49 am
- Forum: Windows Discussion Forum
- Topic: Cadmouse pro wireless button allocation in fusion 360
- Replies: 2
- Views: 1296
Re: Cadmouse pro wireless button allocation in fusion 360
Hi Aaronbott, Thanks for your post. To customize/adjust the setting for the buttons you need to access our setting UI for making those changes. Please follow the steps below then test it after (On Windows): - Open 3Dconnexion Home - Click on Settings - Make sure the device is selected - Make sure th...
- Wed Jun 17, 2020 12:12 pm
- Forum: Windows Discussion Forum
- Topic: Hi all, Sudden Acceleration In Revit
- Replies: 1
- Views: 436
Re: Hi all, Sudden Acceleration In Revit
Hi phunghoang18, Thanks for your post below. I was testing the issue on my end and couldn't reproduce in Revit 2020. Can you please send me a short video showing what's exactly happening on your end for proper testing on my end as well. Also, it will be great if you could create a technical case for...
- Tue May 05, 2020 8:45 am
- Forum: MacOS Discussion Forum
- Topic: SpaceMouse not working with Mac OS 10.13.3 and Fusion360
- Replies: 20
- Views: 30844
Re: SpaceMouse not working with Mac OS 10.13.3 and Fusion360
Hi Leo101, Sorry for the frustrations! I would recommend installing driver 10.6.1 which is located on our website and see if it will start working for you. Usually you have to allow the kernel extension is Security and Privacy in order for the device to function and communicate with the machine prop...
- Mon May 04, 2020 6:46 am
- Forum: Windows Discussion Forum
- Topic: Space Navigator on SketchUp 2020 Zooming problem
- Replies: 19
- Views: 7896
Re: Space Navigator on SketchUp 2020 Zooming problem
Hi Jwhida, Thanks for the video, that was really odd! We would need to generate a diagnostic folder to see why this behavior is happening when using both devices in Sketchup. Please create a technical case here https://www.3dconnexion.com/service/technical-support/support-formular.html Will send the...
- Fri May 01, 2020 8:04 am
- Forum: Windows Discussion Forum
- Topic: SpaceMouse Compact not working
- Replies: 2
- Views: 1991
Re: SpaceMouse Compact not working
Hi Sp101297, I would assume this error message was encountered or listed in Device Manager indicating the device is not being recognized by your machine. There's multiple fixes for this issue and you could check these links I've attached for your below: Source 1: https://h30434.www3.hp.com/t5/Notebo...
- Thu Apr 30, 2020 8:05 am
- Forum: Windows Discussion Forum
- Topic: Space Navigator on SketchUp 2020 Zooming problem
- Replies: 19
- Views: 7896
Re: Space Navigator on SketchUp 2020 Zooming problem
Hi Jwhida, Thanks for the updates. I'm installing Sketchup 2020 to do the proper testing on my end and see if I can get the same behavior. It will be helpful as well if you could include a video showing the issues while using both SpaceMouse and CadMouse to see the viewpoint issues and to clarify fo...