3Dconnexion Forum

raizzer wrote: ↑Wed Sep 27, 2023 2:08 am Guys, we upgraded our workflow to 5.3 last week after you guys stated it's coming very very soon

Version 10.8.16 of 3DxWare 10 includes support for Unreal Editor v. 5.3 and was published a week ago on Sep 27, coincidentally the same date of the above post.

It is available for download here.

Nothing has changed. If you plug in your device to a different USB port, the system may grab a handle to it before the device drivers have loaded, prompting a system reboot. If you wish, you can ignore the prompt, disconnect your SpaceMouse and reconnect it back again. The system keeps the device dr...

We don't have anything concrete that we can share at this point but it is obvious that Windows on Arm is certainly a platform of interest. You mention 3D CAD software. Can you elaborate a bit more? What software is currently available natively for ARM64 and what is the system (machine) that you're u...

ixiiiv wrote: ↑Sun Oct 01, 2023 4:13 pm Any word yet as to when this will release ?

Version 10.8.16 includes support for Unreal Editor v. 5.3 and was published a week ago on Sep 27.

It is available for download here.

I would like to know if this is an issue on the side of SpaceMouse driver or whether our implementation is flawed. Probably neither. Calculating the "model extents" can be an expensive operation and the Navigation Library may move it to after the user has released the sensor cap of the Sp...

a way to know the version of the add-in in each 3dxware version... Do you know how I could do that? The "release notes" documentation has such information. I tried installing the newest software. I can see my 3d mouse and can work with it in the little viewer included in the 3dxware but I...

Is there a way to "undo" the change to the transition to a tangent arc?

If there is, perhaps you can assign the action to a device button to quickly to go back to where you wanted to be.

NicolasDuguay wrote: ↑Mon Aug 21, 2023 12:32 pm I've got the same exact problem, has there been a fix?

If you a hardware problem, then the "fix" is to have the device replaced. I suggest having a word with my Technical Support colleagues (follow link in my post above).

Perhaps this FAQ article can help.

This is available in v. 10.8.10 of 3DxWare 10 for Windows.

The add-in is not enabled. If you enabled it, everything should go back to normal.

I do not recall seeing an issue where the add-in was listed but could not be "activated".

Anyway and if you wish to use an older version, you can search the archive here.

I run Solidworks 2017 on win10 and for some reason my old Space Navigator stopped working so I tried to update the driver but something got messed up in the add-in for solidworks. Did you try uninstall whatever version of 3DxWare 10 you're using and then installing the latest (v. 10.8.15 as I write...

Will driver 10.8.15 be compatible with SpaceExplorer and have the ability for calibration? If using a discontinued device, you can check here for the latest driver version that supports it. In the case of a SpaceMouse Explorer, version 10.6.4 should work and I think it has a calibrate feature but I...

This seems to be a bug in 10.8.15. We need to get this confirmed.

In the meantime, perhaps you can simply ignore the "UserInfo.xml" file (untick the check box next to the file name). I don't this file holds any relevant settings.

sunflovver wrote: ↑Fri Aug 11, 2023 7:00 am especially considering that it was not happening in the early releases

Are you positive about that? We have had this behaviour since around mid-2019, over four years ago now.