Search found 2892 matches

by ngomes
Tue Dec 05, 2006 12:44 pm
Forum: Feedback
Topic: Precision Slider missing in new 3dConnexion Control Panel?
Replies: 2
Views: 15559

Hi pulse98. It is indeed gone in release 3.0, I'm afraid.
Your request is duly noted, though.
by ngomes
Tue Dec 05, 2006 12:32 pm
Forum: Windows Discussion Forum
Topic: SE Version Installation Error 1603
Replies: 3
Views: 19163

Hi hwolfejr. Error 1603 is the generic failure code for MSI installations on Windows. It does not really tell us what the underlining problem is. The best course of action is to generate an installation log for each of the problematic products: Uninstall 3DxSoftware from the Add or Remove Programs (...
by ngomes
Tue Dec 05, 2006 11:54 am
Forum: Windows Discussion Forum
Topic: Change window in Pro/E Wildfire - slower than before
Replies: 26
Views: 58852

ngomes wrote:
JockeR wrote:Note, also refer to Track-No. 3300, that my colleague mailed to you yesterday.
Not quite sure I follow. To whom exactly was "Track-No. 3300" sent to?
Got it. It was sent to our Customer Service call centre.
by ngomes
Tue Dec 05, 2006 11:05 am
Forum: Windows Discussion Forum
Topic: Change window in Pro/E Wildfire - slower than before
Replies: 26
Views: 58852

Maybe there is a problem with the M100-release of Wildfire and the 3.x drivers? It is a possibility. We will need to verify. Note, also refer to Track-No. 3300, that my colleague mailed to you yesterday. Not quite sure I follow. To whom exactly was "Track-No. 3300" sent to? Thanks for the...
by ngomes
Tue Dec 05, 2006 11:00 am
Forum: Windows Discussion Forum
Topic: Will SpaceNavigator work with Pro/E 2001?
Replies: 4
Views: 19514

Re: It Works!

podemma wrote:I was able to get the Space Navigator to work with my Pro/E 2001. The buttons even work. I also tried a Space Traveler and it worked also. I did not try the buttons on the Space Traveler, but the navigation worked just fine.
Good stuff. Thanks for keeping all of us in the loop.
by ngomes
Tue Dec 05, 2006 5:34 am
Forum: Windows Discussion Forum
Topic: Change window in Pro/E Wildfire - slower than before
Replies: 26
Views: 58852

Hi JockeR. With the 3.0 release, we changed our software to improve the performance when switching between child windows of an application. We are disappointed to learn that users are still having problems. We have not been able to reproduce what you have reported, specifically when using Pro/ENGINE...
by ngomes
Tue Dec 05, 2006 5:16 am
Forum: Windows Discussion Forum
Topic: I can' t use it with Modo
Replies: 9
Views: 27025

Hi graphinc. Sorry for the late reply. 3Dconnexion devices are natively supported in Modo. In other words, the editor of Modo has developed the interface in the application. You will need to contact Luxology's customer service and request the necessary information. We would appreciate if you could p...
by ngomes
Mon Dec 04, 2006 3:10 pm
Forum: UNIX and Linux Discussion Forum
Topic: Maya 8.0 and Spacepilot
Replies: 4
Views: 17773

Well , looks like I made a mistake when I bought a Spacepilot . We appreciate your disappointment and, if you can, we'd like to ask you to bear it with us for a few days while we assess the current situation regarding Maya 8.0 on Linux. Do you have a link to a documentation with the supported appli...
by ngomes
Mon Dec 04, 2006 6:41 am
Forum: UNIX and Linux Discussion Forum
Topic: Maya 8.0 and Spacepilot
Replies: 4
Views: 17773

Hi ifog, 3Dconnexion does not actively support Maya on Linux. We still distribute plug-ins for Maya 6 and Maya 6.5 on Linux but only in an "as-is" basis. We do not have a plug-in for Maya 8 on Linux. Regarding Blender, 3Dconnexion provides an SDK for UNIX/Linux and we believe there are act...
by ngomes
Mon Dec 04, 2006 6:26 am
Forum: Windows Discussion Forum
Topic: Serial Number
Replies: 14
Views: 41981

Hi juane, you can find the serial number (or "PID") on the label attached to the cable near the USB connector.
by ngomes
Fri Dec 01, 2006 9:57 am
Forum: Windows Discussion Forum
Topic: Spacepilot maya problems
Replies: 11
Views: 25370

now when i change the configuration to maya i get the same problems.... but when i change it to "any application" it works. But when i put it to maya it say's : Error: Cannot find procedure "_3DxOnDriverFunctionsChanged". and the shift and cntrl don't work. This will require fur...
by ngomes
Fri Dec 01, 2006 9:53 am
Forum: Windows Discussion Forum
Topic: Spacepilot maya problems
Replies: 11
Views: 25370

It appears that your personalized 3DxWare configuration Maya is configured that particular way and, as such, it does not seem to be a bug. The best is for your to clear your personalized 3DxWare configuration: open the 3DxWare and select "Delete Saved Configuration..." from the "Optio...
by ngomes
Fri Dec 01, 2006 8:31 am
Forum: Windows Discussion Forum
Topic: Spacepilot maya problems
Replies: 11
Views: 25370

Hi goeroe, using the new release (3DxSoftware v. 3.0.7), start Maya and then open the 3DxWare panel: ensure the selected configuration is "Maya" (and not "Maya - username". Try to reproduce the problem again and post the result in this thread.
by ngomes
Fri Dec 01, 2006 6:13 am
Forum: Feedback
Topic: Softimage plugin needs to be updated
Replies: 2
Views: 15195

Hi krivel. 3Dconnexion is well aware of the issues you're reporting. In fact, the limitation is in the XSI application programming interface (API) and 3Dconnexion has already initiated a discussion with Softimage with a view to improve the support of our device. In this situation, we recommend our c...
by ngomes
Fri Dec 01, 2006 5:18 am
Forum: Feedback
Topic: Photoshop support?
Replies: 16
Views: 48838

Adobe Photoshop is no longer an application that 3Dconnexion actively supports on Windows. Users can still go to the 3Dconnexion download page and retrieve a plug-in for 3DxPhotoshop from the archive category. I am not aware of a specific plug-in for Adobe Illustrator but it may have been supported ...