Search found 2888 matches

by ngomes
Thu Jul 25, 2013 3:51 am
Forum: Windows Discussion Forum
Topic: Spacenavigator makes boot hang
Replies: 17
Views: 23127

Re: Spacenavigator makes boot hang

Hi wooska, We have a similar issue at my workplace. With the SpaceMouse Pro plugged in, the BIOS takes more than a minute. Without it plugged in, it takes a couple of seconds. Is this an issue with the computer or an issue with the SM? We spent time investigating this issue a few months back. On som...
by ngomes
Wed Jul 24, 2013 12:13 am
Forum: MacOS Discussion Forum
Topic: SpacePilot Pro LCD, 3Dx10, OSX ML, MBP Retina issue
Replies: 13
Views: 28832

Re: SpacePilot Pro LCD, 3Dx10, OSX ML, MBP Retina issue

Hi zzz2496,

Please check your private message inbox on this Forum.
by ngomes
Mon Jul 22, 2013 7:10 am
Forum: MacOS Discussion Forum
Topic: SpacePilot Pro LCD, 3Dx10, OSX ML, MBP Retina issue
Replies: 13
Views: 28832

Re: SpacePilot Pro LCD, 3Dx10, OSX ML, MBP Retina issue

Hi zzz2496,
Btw, do you guys have a retailer for Indonesia? I'm having a hard time buying 3Dconnexion's products... :(
Sorry to hear about that. I've sent an internal note to see if we can share any contacts. In the meantime, have you tried purchasing the devices from Amazon.com?
by ngomes
Mon Jul 22, 2013 6:57 am
Forum: MacOS Discussion Forum
Topic: Outrageous RAM usage for a driver
Replies: 5
Views: 10705

Re: Outrageous RAM usage for a driver

Hi PGodfrey, We plan to optimise the set of helper programs that our driver launches. The "3DxVirtualLCD.app" does not apply to the SN but 3DxWare 10 will work with any number of device connected of whatever type. We agree that the helper should only launched if it can be used by a program...
by ngomes
Mon Jul 22, 2013 6:46 am
Forum: Windows Discussion Forum
Topic: 3ds Max 2014 .. not working .. at all.
Replies: 7
Views: 15266

Re: 3ds Max 2014 .. not working .. at all.

Hi QuantumQQ,

Thanks for the explanation: it's clear why you need to run as admin. I see no other alternative (until all software that you use works sensibly).
You guys design these innovative systems.. what do you think of such situations?
Couldn't possible comment ;-)
by ngomes
Thu Jul 18, 2013 7:28 am
Forum: Windows Discussion Forum
Topic: 3ds Max 2014 .. not working .. at all.
Replies: 7
Views: 15266

Re: 3ds Max 2014 .. not working .. at all.

Hi QuantumQQ, Ah ha.. The privileges was the culprit. Guess I will have to not let 3ds max run as admin anymore.. Can you say why you're running Max as admin? Perhaps you had to do so for an older version of the application? The reason I'm asking if because we've seen other customers taking the same...
by ngomes
Thu Jul 18, 2013 7:25 am
Forum: Windows Discussion Forum
Topic: Even Sample program not working
Replies: 5
Views: 6870

Re: Even Sample program not working

Hi sim2040, We're sorry about that but, at this point, it is preferable to develop against the official drivers. There's a lot going on on the back-end of the 3DxWare 10 Beta and -- although it should work fine -- the software is not yet as stable as we'd like it to be. You can get the latest offic...
by ngomes
Tue Jul 09, 2013 8:58 am
Forum: MacOS Discussion Forum
Topic: Getting a weird Bug appear in Maya 2014 with SPP Connected
Replies: 12
Views: 16793

Re: Getting a weird Bug appear in Maya 2014 with SPP Connect

The "Auto Rotation Center" option is saved between application sessions. Quite the contrary. Sorry it was clear. I meant the setting that you choose will persist after you exit and restart the application. Thank you for the scenario. I'm flagging this topic to our tech support folk for co...
by ngomes
Tue Jul 09, 2013 8:31 am
Forum: MacOS Discussion Forum
Topic: Getting a weird Bug appear in Maya 2014 with SPP Connected
Replies: 12
Views: 16793

Re: Getting a weird Bug appear in Maya 2014 with SPP Connect

The "Auto Rotation Center" option is saved between application sessions. Thank you for reporting the bug. I will be forwarding this information internally since the issue seems to be unknown. If you can, it would be very useful if you can give us a step-by-step procedure to reproduce the p...
by ngomes
Tue Jul 09, 2013 8:08 am
Forum: MacOS Discussion Forum
Topic: Getting a weird Bug appear in Maya 2014 with SPP Connected
Replies: 12
Views: 16793

Re: Getting a weird Bug appear in Maya 2014 with SPP Connect

There is a feature in the plug-in to automatically recalculate the centre-of-rotation when the scene changes. Try disabling the "Auto Rotation Center" option in the pop-up menu > "Rotation Centre". By default, you can access the popup menu by pressing the "Menu" button ...
by ngomes
Tue Jul 09, 2013 5:21 am
Forum: MacOS Discussion Forum
Topic: Getting a weird Bug appear in Maya 2014 with SPP Connected
Replies: 12
Views: 16793

Re: Getting a weird Bug appear in Maya 2014 with SPP Connect

If you do not touch the sensor cap when you hit the "Calibrate" button, the device will have its rest position properly reset. If you do hold the device and then hit the button, you can see that the 3D view or object will be constantly moving. This is because the sensor mechanical rest pos...
by ngomes
Tue Jul 09, 2013 3:55 am
Forum: Developer's Forum for Windows
Topic: 3DxTstMFC error
Replies: 14
Views: 20946

Re: 3DxTstMFC error

batigol wrote:MFC42U.DLL
MSVCR100D.DLL
MSVCRT.DLL
The MFC dependency is wrong. It should be "MFC100U.DLL". Somehow your system is causing the project to be built incorrectly.

The installation of VS2008 Express probably added the MFC42U.DLL file and now the program seems to run well.
by ngomes
Tue Jul 09, 2013 2:17 am
Forum: Windows Discussion Forum
Topic: Problem: 3DConnexion doesn't work
Replies: 6
Views: 6682

Re: Problem: 3DConnexion doesn't work

You have a suspicious semi-colon at the end of an if() statement.

There are no differences between the code snippets.

Did I win? Where's my prize?
by ngomes
Tue Jul 09, 2013 2:12 am
Forum: Developer's Forum for Windows
Topic: 3DxTstMFC error
Replies: 14
Views: 20946

Re: 3DxTstMFC error

batigol wrote:Platform Toolset --> v100
That's correct.

If you load your executable in Dependency Walker, what are the file names of "MFC<something>.dll" and "MSVCR<something>.dll"?
by ngomes
Tue Jul 09, 2013 12:54 am
Forum: Developer's Forum for Windows
Topic: 3DxWare SDK Version 3
Replies: 30
Views: 55417

Re: 3DxWare SDK Version 3

imnumberone wrote:You need to install VS2008 express edition, because we need some headers and libraries from this version
I don't think so. It appears the error comes up because of how the project is converted.