Search found 3639 matches
- Thu Mar 18, 2021 3:25 am
- Forum: Windows Discussion Forum
- Topic: Clean uninstall
- Replies: 7
- Views: 4888
Re: Clean uninstall
I too have submitted a ticket with support team. How long typically do they take to reply? Hi mxwrench, you opened the ticket on a Saturday and got a reply on Monday morning. This is how the response time should be. 8) :wink: It seems you were able to solve the problem by installing the older versi...
- Tue Mar 09, 2021 2:44 am
- Forum: Windows Discussion Forum
- Topic: Clean uninstall
- Replies: 7
- Views: 4888
Re: Clean uninstall
Hello all, I've recently purchased the Enterprise 2 kit as an upgrade from my old Space Navigator and wanted to update the drivers. Sadly the uninstall process failed with an error and now I can install the new driver as the system reports that the old drivers are still installed and won't continue...
- Tue Mar 09, 2021 2:04 am
- Forum: Windows Discussion Forum
- Topic: App reseting values everytime i close it.
- Replies: 1
- Views: 1953
Re: App reseting values everytime i close it.
Hi gorsek1,
which application(s) are you using?
Which 3Dconnexion device(s) do you have?
The settings for your device are saved in your %APPDATA% folder. (C:\Users\username\AppData\Roaming\3Dconnexion\). Are there any restrictions made by a company default e.g.?
which application(s) are you using?
Which 3Dconnexion device(s) do you have?
The settings for your device are saved in your %APPDATA% folder. (C:\Users\username\AppData\Roaming\3Dconnexion\). Are there any restrictions made by a company default e.g.?
- Fri Mar 05, 2021 6:06 am
- Forum: Windows Discussion Forum
- Topic: Windows 10 CAD Mouse sensitivity resets
- Replies: 8
- Views: 5689
Re: Windows 10 CAD Mouse sensitivity resets
Hi IvanDossev,
do you see this issue in all application or just in one? Which one? Try it by doing the same for example in our Viewer.
Let us know what you find out.
do you see this issue in all application or just in one? Which one? Try it by doing the same for example in our Viewer.
Let us know what you find out.
- Thu Mar 04, 2021 3:55 am
- Forum: UNIX and Linux Discussion Forum
- Topic: 3D connexion with gimp
- Replies: 2
- Views: 33233
Re: 3D connexion with gimp
This seem to be Linux related - moved the topic to the Unix/Linux forum.
Did you see this post? It's quite old , but maybe it can still help you.
Did you see this post? It's quite old , but maybe it can still help you.
- Thu Mar 04, 2021 3:49 am
- Forum: Windows Discussion Forum
- Topic: Fusion 360 speed too fast
- Replies: 4
- Views: 3171
Re: Fusion 360 speed too fast
Hi Charlie,
this is not a common issue with Fusion as far as I know. Is the speed with one of our demos ok for you? You can open the 3Dconnexion Viewer from 3Dconnexion Home for example.
this is not a common issue with Fusion as far as I know. Is the speed with one of our demos ok for you? You can open the 3Dconnexion Viewer from 3Dconnexion Home for example.
- Thu Mar 04, 2021 3:35 am
- Forum: Windows Discussion Forum
- Topic: 3DSMax 2020/21 Keeps switching back and forth to perspective view
- Replies: 42
- Views: 40405
Re: 3DSMax 2020/21 Keeps switching back and forth to perspective view
Hello studiotetris,
I am very sorry for that. Yes, your case had been escalated to the next level and there it had been overseen. Apologies. I have pushed this - you should hear from us by today.
I am very sorry for that. Yes, your case had been escalated to the next level and there it had been overseen. Apologies. I have pushed this - you should hear from us by today.
- Wed Mar 03, 2021 3:46 am
- Forum: Windows Discussion Forum
- Topic: SpaceMouse Pro Wireless using usb connection
- Replies: 1
- Views: 2724
Re: SpaceMouse Pro Wireless using usb connection
Hi Bob, yes, all our wireless devices work as well with the cable. Did you try different USB ports for the Universal Receiver? Make sure the distance between the UR and the wireless device isn't too far and is not blocked by something made of metal. We have some rare reports that a USB 3.0 port caus...
- Wed Mar 03, 2021 3:42 am
- Forum: Windows Discussion Forum
- Topic: Sketchup 2021 space mouse not working?
- Replies: 16
- Views: 19060
Re: Sketchup 2021 space mouse not working?
Hi jwhida,
did you use the same email address for the login to our website and for the login to this forum? In case you used another one for the website please send it to me in a PM as I wasn't able to find the email address that you are using for the forum in our database.
did you use the same email address for the login to our website and for the login to this forum? In case you used another one for the website please send it to me in a PM as I wasn't able to find the email address that you are using for the forum in our database.
- Wed Mar 03, 2021 3:40 am
- Forum: Windows Discussion Forum
- Topic: 3DSMax 2020/21 Keeps switching back and forth to perspective view
- Replies: 42
- Views: 40405
Re: 3DSMax 2020/21 Keeps switching back and forth to perspective view
Please contact our Technical Support Team. The colleagues will be able to assist with this.
BTW - the fix will be available in the next driver release .
BTW - the fix will be available in the next driver release .
- Fri Feb 26, 2021 3:47 am
- Forum: Windows Discussion Forum
- Topic: latest Driver broken with latest Windows Update ?
- Replies: 5
- Views: 3793
- Fri Feb 26, 2021 3:10 am
- Forum: Windows Discussion Forum
- Topic: Sign-up from Canada error 3dconexion site
- Replies: 1
- Views: 1853
Re: Sign-up from Canada error 3dconexion site
Hi jonathanhv,
I apologize for the inconvenience. Yes, we have a bug there on our website with the Canadian ZIP code. We are looking into this.
I can see that you found a way to register and get help from our Technical Support Team.
I apologize for the inconvenience. Yes, we have a bug there on our website with the Canadian ZIP code. We are looking into this.
I can see that you found a way to register and get help from our Technical Support Team.
- Tue Feb 09, 2021 9:00 am
- Forum: Windows Discussion Forum
- Topic: 3DxVirtualLCD crash waking from sleep
- Replies: 2
- Views: 2089
Re: 3DxVirtualLCD crash waking from sleep
Hi marcoose,
it would be helpful if you could contact our Technical Support Team. A diagnostic file from our driver would help us to understand the problem.
it would be helpful if you could contact our Technical Support Team. A diagnostic file from our driver would help us to understand the problem.
- Tue Feb 09, 2021 8:38 am
- Forum: Feedback
- Topic: CADmouse pro
- Replies: 6
- Views: 26704
Re: CADmouse pro
Hi oc703, of course the CadMouse Pro is the best choice for you! ;) 1. Yes, the quality of our CadMouse products improved a lot since our first start with the CadMouse. 2. The button settings you make are not saved in the device itself. But you can export the settings and import to the driver on the...
- Tue Feb 09, 2021 8:13 am
- Forum: Windows Discussion Forum
- Topic: 3DxSmartUI crashes (Win10) ,trying to assign Shortcuts
- Replies: 7
- Views: 3798
Re: 3DxSmartUI crashes (Win10) ,trying to assign Shortcuts
Hi Weltenbauer,
do you get any dump files for the UI? It would help if we can get a diagnose file from your driver. Please contact our Technical Support Team.
do you get any dump files for the UI? It would help if we can get a diagnose file from your driver. Please contact our Technical Support Team.