How do I get the SDK

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davidcasper
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Joined: Tue Apr 15, 2014 11:35 am

How do I get the SDK

Post by davidcasper » Tue Apr 15, 2014 11:40 am

How do I get the SDK? I filled in the forms on the website last week and the message said I would be contacted. I have not been contacted. I called tech support in the US but they said they could not help me since the SDK contacts are in Germany. They suggested I post here asking for help. So please help me. Is there an email address I can use to contact the SDK people?

UtaSH
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Re: How do I get the SDK

Post by UtaSH » Wed Apr 16, 2014 7:59 am

Hello davidcasper,

sorry for the delay. We will soon finish your registration as a developer. You should expect a confirmation email today or tomorrow.

davidcasper
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Joined: Tue Apr 15, 2014 11:35 am

Re: How do I get the SDK

Post by davidcasper » Wed Apr 16, 2014 8:38 am

Thanks. Standing by.
David

ChrisMaeder
Posts: 1
Joined: Thu May 22, 2014 7:57 am

Re: How do I get the SDK

Post by ChrisMaeder » Thu May 22, 2014 8:04 am

I am facing the same issue.

I called the UK office, they told me to contact the US office. I called the US office and they said the German office approves it. I called the German office and they stated that they just do technical support, and that there is another "head office" in Germany (that they do not have the telephone number of) that approves this.

Can you guys speed up the process of approving me as a developer so I can get access to the SDK?

Thanks

UtaSH
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Re: How do I get the SDK

Post by UtaSH » Fri May 23, 2014 4:45 am

Hello ChrisMaeder,

sorry for the confusion. We have authorized your developer account. Additionally I have sent you an email. Let me know if you still have problems.

tjm002
Posts: 1
Joined: Sun Jun 29, 2014 8:08 pm

Re: How do I get the SDK

Post by tjm002 » Sun Jun 29, 2014 8:17 pm

UtaSH wrote:Hello ChrisMaeder,

sorry for the confusion. We have authorized your developer account. Additionally I have sent you an email. Let me know if you still have problems.
I faced the same problem,too.

The SDK download page said"Thanks for your interest, your registration being processed and we will contact you as soon as possible."

I am still waiting.

Can you help me to approve me as a developer so I can get access to the SDK?

UtaSH
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Re: How do I get the SDK

Post by UtaSH » Mon Jun 30, 2014 8:53 am

Hello tjm002,

your developer account was confirmed today.

sozgundemir
Posts: 2
Joined: Sun Aug 31, 2014 11:33 pm

Re: How do I get the SDK

Post by sozgundemir » Tue Sep 02, 2014 1:56 am

I filled up the form but there is no reply yet. How long does it take my account to be confirmed as developer?

dmaatman
Posts: 5
Joined: Tue Nov 25, 2014 4:30 pm

Re: How do I get the SDK

Post by dmaatman » Wed Nov 26, 2014 2:45 am

I am also trying to get the SDK, filled out the form... waiting for access..... called support.... they told me to post on here... get no response... anyone? anyone?

UtaSH
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Re: How do I get the SDK

Post by UtaSH » Wed Nov 26, 2014 10:49 am

Hi dmaatman,

your developer account is confirmed now.

AndreasJCI
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Joined: Tue Jan 27, 2015 1:54 am

Re: How do I get the SDK

Post by AndreasJCI » Tue Jan 27, 2015 2:13 am

Same for me. I´m waiting for the SDK registration to be confirmed.

I have just called the german support office. It takes up to two days.

UtaSH
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Re: How do I get the SDK

Post by UtaSH » Tue Jan 27, 2015 6:38 am

Your developer account (that you registered yesterday) was just approved.

codenotes
Posts: 6
Joined: Sun Mar 08, 2015 2:10 pm

Re: How do I get the SDK

Post by codenotes » Mon Mar 09, 2015 5:49 am

I am also trying to get the SDK, have been trying for some time. I have registered multiple times over the past year (I thought maybe there wasn't a current SDK, but I see via these discussion forums that there is), and in the last couple of weeks two or three times. Have never gotten a reply. Would really like to: I am trying to incorporate SpacePilot to robotics and related applications.

UtaSH
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Re: How do I get the SDK

Post by UtaSH » Mon Mar 09, 2015 8:46 am

Hi codenotes,

your developer account has bee authorized. Please let me know if you still have problems to get to the SDK. Thanks.

codenotes
Posts: 6
Joined: Sun Mar 08, 2015 2:10 pm

Re: How do I get the SDK

Post by codenotes » Mon Mar 09, 2015 3:07 pm

Thank you very much. I was able to get the SDK and it appears to be everything I needed. This will be so much better than reverse engineering the COM library!

Thank you again.

Best,
Gregory

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