Can't allow driver on big sur

Questions and answers about 3Dconnexion devices on macOS.

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ngomes
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Re: Can't allow driver on big sur

Post by ngomes » Wed Feb 02, 2022 10:39 am

venturax wrote:
Wed Feb 02, 2022 7:53 am
the message is: "(OSSystemExtensionErrorDomain error 10.)" "OSSystemExtensionErrorForbiddenBySystemPolicy (10)".
There was at least one other similar case (see here).

In the end, the customer was able to solve the problem. As it turned out, their company was using a device management tool from Jamf which needed to be configured to allow the activation of the system extension:
garybart wrote:
Tue Jul 27, 2021 3:01 pm
Ok, so problem solved. My IT guy is waiting for moderator approval to post his comments, but Jamf permissions enabled the install to take place.

venturax
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Re: Can't allow driver on big sur

Post by venturax » Wed Feb 02, 2022 11:53 am

Thanks @ngomes.
I'm talking with IT here. I'll let you know.

Spockagain
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Re: Can't allow driver on big sur

Post by Spockagain » Thu Apr 07, 2022 12:02 pm

The resolution linked doesn't actually have information on what was done to resolve the issue. Does anyone have any updates on that? We would need data from 3DConnexion to add a system extension allowance in Jamf.

ngomes
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Re: Can't allow driver on big sur

Post by ngomes » Fri Apr 08, 2022 1:51 pm

Spockagain wrote:
Thu Apr 07, 2022 12:02 pm
We would need data from 3DConnexion to add a system extension allowance in Jamf.
What data would that be?

richieyasu
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Re: Can't allow driver on big sur

Post by richieyasu » Thu May 12, 2022 12:33 am

Same problem. I tried to install and there is no prompt to "Allow" access. Running Monterey 12.3.1.

I would really appreciate help. I haven't gotten to use my Spacemouse in several MONTHS. Aside from this problem, before it just stopped working after my first time with Monterey.
Will downgrading to a different Mac version? Would that even help?

constellation
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Re: Can't allow driver on big sur

Post by constellation » Mon May 16, 2022 3:15 am

3DConnexion is not really supporting MacOS, despite what they state.

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