SpaceNavigator USB stop working

Questions and answers about 3Dconnexion devices on macOS.

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Joined: Mon Oct 21, 2019 7:23 am

SpaceNavigator USB stop working

Post by J.Stripp » Mon Oct 21, 2019 8:22 am

I see alot of questions about drivers, but i can't seem to finde a solution.
So my question is.. My old SpaceNavigator had worked until now, but now it is completly dead.
Both on my imac and my PC, coth machines recognice when i plug it in but none of them will see it in the mouse software?
Is the mouse to old or ?? i have tried many of the drivers on the supportsite.. nothing works.
Do i have to buy a new "Updatet" version of the mouse or is there a solution.

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Location: Munich, Germany

Re: SpaceNavigator USB stop working

Post by UtaSH » Mon Oct 28, 2019 1:27 pm

Hi J.Stripp,

the SpaceNavigator is end-of-life, but still supported with the current driver software. Can you please check the following:
  1. Once you plug the device in the USB port, does the device manager list it under "Human Interface Devices"?
  2. If you open the driver, does it display the SpaceNavigator as current device?
  3. Have you tried if the device is recognized at antoher USB port?
Let us know what you find out.

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