LCD screen on SpaceMouse Enterprise not working?

Questions and answers about 3Dconnexion devices on macOS.

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bdcmiami
Posts: 2
Joined: Sat Jul 18, 2020 12:52 pm

Re: LCD screen on SpaceMouse Enterprise not working?

Post by bdcmiami » Sat Jul 18, 2020 1:00 pm

I was excited to use my new SpaceMouse Enterprise and was not expecting to kick off my experience with a hiccup like this. Please get an update out to us ASAP :evil:

Tom.Gilheany
Posts: 1
Joined: Fri Jul 31, 2020 8:16 am

Re: LCD screen on SpaceMouse Enterprise not working?

Post by Tom.Gilheany » Fri Jul 31, 2020 8:36 am

Thanks to @MarqueIV !

I downgraded my installation by one, and now the button labels on my MacOS SpaceMouse Enterprise are showing up correctly,
and FAR more functionality revealed.

It makes me wonder what QA was performed on the software prior to release, as it seems this issue cuts across ALL applications,
and is evident within the first couple of minutes of use.

As a new user, it seems that there should be a Wiki with an "onboarding" guide per OS and per supported application.
It has taken quite a lot of Google-fu to find out how to get things to work for an application, and they really should
consider setting up a CX (Customer Experience) function to measure and reduce the time between un-boxing,
and having the first application working.

-->Tom

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