Spacemouse Compact- Dual Display Drift

Questions and answers about 3Dconnexion devices on macOS.

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blatherdough
Posts: 7
Joined: Thu Sep 17, 2020 1:09 am

Spacemouse Compact- Dual Display Drift

Post by blatherdough » Thu Sep 17, 2020 1:22 am

Switching between displays makes the Spacemouse going wild. It'll continuous zoom out. Need to disconnect and reconnect USB to use the mouse and OS/software is normal again. The mouse works fine in Blender, it only occurs after switching displays with ALT+TAB & clicking in a window on another monitor and it'll happen randomly. Very annoying.

Is there a solution for this?

Spacemouse Compact
Firmware: 4.37

3DxWare 10.6.6
Core 1.1.5

macOS Catalina 10.15.6

Blender 2.83/2.90

Kind regards.

UtaSH
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Re: Spacemouse Compact- Dual Display Drift

Post by UtaSH » Thu Oct 01, 2020 2:43 am

Hi blatherdough,

I saw that you contacted our Technical Support Team. Your case was escalated to the next level of expertise. Please bear with us. We will come back to you.

Thank you for your patience,

blatherdough
Posts: 7
Joined: Thu Sep 17, 2020 1:09 am

Re: Spacemouse Compact- Dual Display Drift

Post by blatherdough » Wed Nov 04, 2020 1:04 am

Hi,

is the next level of expertise on vacation? :D

It doesn't happen in Windows. My second display is a pen display: Huion Kamvas Pro 22 (2019)

Chop chop guys, it's more than a month ago. Please provide me with some info.

Kind Regards.

UtaSH
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Posts: 3663
Joined: Mon Nov 27, 2006 10:34 am
Location: Munich, Germany
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Re: Spacemouse Compact- Dual Display Drift

Post by UtaSH » Wed Nov 04, 2020 3:37 am

Hi blatherdough,

I am so sorry. It seems that this case slipped through for any reason. I have pushed it again. So sorry for the delay. :oops:

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