macOS 10.15.6 driver allowed but still not loaded

Questions and answers about 3Dconnexion devices on macOS.

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JetForMe
Posts: 8
Joined: Wed Mar 27, 2019 12:36 am

macOS 10.15.6 driver allowed but still not loaded

Post by JetForMe » Tue Sep 29, 2020 1:05 am

I installed the latest software (as of this posting), but 3Dconnexion Home says it was not allowed to load.

But I sent to the Sys Prefs Privacy pane, allowed it, and restarted. Now when I look at Security & Privacy, it's not a disallowed extension:
Screen Shot 2020-09-29 at 0.59.31 .png
Screen Shot 2020-09-29 at 0.59.31 .png (146.27 KiB) Viewed 918 times
Yet the complaint:
Screen Shot 2020-09-29 at 1.03.43 .png
Screen Shot 2020-09-29 at 1.03.43 .png (111.74 KiB) Viewed 918 times

aalsalihi
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Joined: Mon Apr 15, 2019 9:14 am

Re: macOS 10.15.6 driver allowed but still not loaded

Post by aalsalihi » Thu Oct 01, 2020 6:36 am

Hello JetForMe,

Thanks for your post! Please make sure to unplug the 3Dconnexion device from your machine including (charging cable and receiver) then reinstall the driver again to see if you could allow the kernel extension. Please follow the instructions below:

1. Uninstall the current driver. Go to Finder >> Applications >> 3Dconnexion >> Uninstall.
2. Reboot
3. Install the driver. Make sure to Accept all the prompts.
4. Reboot
5. Click the Apple Icon
6. System Preferences
7. Security and Privacy
8. Under the General tab, click "Allow" for "3Dconnexion S.A.M." This should be below "Allow apps downloaded from:" You can also refer to the link here for images: https://www.3dconnexion.com/nc/service/ ... ojave.html
9. Reboot your Machine
10. test it

Regards,
Abdul. A

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