Archicad jumping - no Smooth movement

Questions and answers about 3Dconnexion devices on macOS.

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mariosmic
Posts: 7
Joined: Sun Oct 25, 2020 12:30 am

Archicad jumping - no Smooth movement

Post by mariosmic »

I just bought the 3Dconnexion Mouse wireless.
In Archicad it jumps when I move in any direction.
It works fine in Rhino, Sketchup and also in the 3Dconnexion 3d model test.
It doesn't depend on the detail of the model.
See the link of the video attached.

https://youtu.be/AChIXKQqwnY

As you can see in the video the ucs reference compares during the visualization because the moving is interrupted and the result is a no smooth experience. The model is a cube in wireframe.

I'm not able to open the Radial Menu (RM Menu) using the 3Dconnexion buttons.
Tested in AC 24, 23, 20 with the same issue.

I tried to work on many setting without any improvement:
- Application - open low resolution
- Reduce all the option in Open GDL
- Reduce all the option in Work Environment
- Reduce the window
- Reduce monitor resolution.
- Change Overall speed in 3Dconnexion ARCHICAD setting
- Connect directly the mouse with the cable without the wireless
- Type in Monitor the code "sudo killall -STOP -c usbd" to avoid problem in USB alimentation
- Turn off internet connection
- Turn off other software
- Turn off spyware software
- Remove other USB Device

Someone else had the same problem?

MAC OS - Catalina 10.15.7
MacBook Pro (Retina, 15-inch, Mid 2014)
2,5 GHz Intel Core i7 quad-core
16 GB 1600 MHz DDR3
NVIDIA GeForce GT 750M 2 GB
Intel Iris Pro 1536 MB
mariosmic
Posts: 7
Joined: Sun Oct 25, 2020 12:30 am

Re: Archicad jumping - no Smooth movement

Post by mariosmic »

3Dconnexion Mouse still not working on AC 26 Silicon.

The 3Dconnexion menu is not visible using the buttons on the device.
The jumping is always present; less perceptible due to the speed of the computer.

My questions are:

Connexion team, have you tested the 3Dconnexion mouse?
Does the buttons work on the device showing the 3Dconnexion menù?
Can you help us with an answer?

Thank you


Configuration:
MacOS Monterey 12.2.1
McBook Pro Apple m1 Max 64 GB
AC 26 Silicon 4024 Int.
3Dconnexion Mouse wireless
luping
Posts: 939
Joined: Wed Mar 20, 2019 5:54 pm

Re: Archicad jumping - no Smooth movement

Post by luping »

https://3dconnexion.com/us/applications ... -archicad/

Tested ArchiCAD version: 25
Tested 3DxWare version: 10.8.7
Supported Platforms: Windows, Mac
mariosmic
Posts: 7
Joined: Sun Oct 25, 2020 12:30 am

Re: Archicad jumping - no Smooth movement

Post by mariosmic »

The Mouse still not working
It jumps and doesn't show the radial menu.
it doesn't happen in any other application.

https://community.graphisoft.com/t5/Set ... d-p/291380
luping
Posts: 939
Joined: Wed Mar 20, 2019 5:54 pm

Re: Archicad jumping - no Smooth movement

Post by luping »

Well, the tested 3DxWare driver version is 10.8.7, so it is for Windows OS.
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