Just got my new SMP today and was eager to use it but disappointed to find that it isn't connecting wirelessly to my Mac Pro 2019 with Big Sur. I can connect via USB and it seems to run(As well as it can on Big Sur using beta software anyway). The utility says its paired and when I move the puck it bounces the cursor around the screen but it just doesn't work in any app such as Maya or ZBrush until I connect the USB cable.
Mac Pro 2019
macOS 11.1
3dxWare 10.7.0
SpaceMouse Pro Wireless Not Connecting
Moderator: Moderators
Re: SpaceMouse Pro Wireless Not Connecting
Hi jesse.art,
We're aware of similar reports (wireless device does work over dongle) but we haven't yet been able to reproduce the problem in-house.
Can you try to recreate the pairing (using the tool mentioned), reboot and see if this allows the SpaceMouse to operate over the dongle?
We're aware of similar reports (wireless device does work over dongle) but we haven't yet been able to reproduce the problem in-house.
Nuno Gomes
Re: SpaceMouse Pro Wireless Not Connecting
Try update your SPMW firmware as well as the dongle firmware with this tool in a Windows PC.jesse.art wrote: ↑Tue Dec 29, 2020 4:13 am Just got my new SMP today and was eager to use it but disappointed to find that it isn't connecting wirelessly to my Mac Pro 2019 with Big Sur. I can connect via USB and it seems to run(As well as it can on Big Sur using beta software anyway). The utility says its paired and when I move the puck it bounces the cursor around the screen but it just doesn't work in any app such as Maya or ZBrush until I connect the USB cable.
Mac Pro 2019
macOS 11.1
3dxWare 10.7.0
https://www.3dconnexion.com/technical_s ... r17928.exe
Re: SpaceMouse Pro Wireless Not Connecting
SMPW(SpaceMouse Pro Wireless), not SPMW, sorry.
Re: SpaceMouse Pro Wireless Not Connecting
Unfortunately I do not have access to a PCluping wrote: ↑Mon Jan 04, 2021 6:53 pmTry update your SPMW firmware as well as the dongle firmware with this tool in a Windows PC.jesse.art wrote: ↑Tue Dec 29, 2020 4:13 am Just got my new SMP today and was eager to use it but disappointed to find that it isn't connecting wirelessly to my Mac Pro 2019 with Big Sur. I can connect via USB and it seems to run(As well as it can on Big Sur using beta software anyway). The utility says its paired and when I move the puck it bounces the cursor around the screen but it just doesn't work in any app such as Maya or ZBrush until I connect the USB cable.
Mac Pro 2019
macOS 11.1
3dxWare 10.7.0
https://www.3dconnexion.com/technical_s ... r17928.exe
Re: SpaceMouse Pro Wireless Not Connecting
I've actually recently downgraded to Catalina for now for various issues with multiple apps and am still having the same issue with the SMP. Seems to work as expected when plugged in via USB but wirelessly the blue LED goes out and it essentially operates as a 2d mouse.ngomes wrote: ↑Mon Jan 04, 2021 9:12 am Hi jesse.art,Can you try to recreate the pairing (using the tool mentioned), reboot and see if this allows the SpaceMouse to operate over the dongle?
We're aware of similar reports (wireless device does work over dongle) but we haven't yet been able to reproduce the problem in-house.
Re: SpaceMouse Pro Wireless Not Connecting
I sent a message but never heard back. I ended up downgrading back to Catalina and it seems to be working ok now. I haven't customized the buttons or anything but I can use it wirelessly as intended so far