Jumping scroll wheel

Questions and answers about 3Dconnexion devices on macOS.

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trebsig
Posts: 4
Joined: Wed Apr 28, 2021 1:21 am

Jumping scroll wheel

Post by trebsig »

Hi there,

I've got some trouble with the scroll wheel from my CadMouse Compact Wirelesse mouse.
Scrolling is bugy. Sometimes its hanging and then jump than to another part of a page.

Have anybody the same issue?
What does you helped?

Greeting, trebsig
UtaSH
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Joined: Mon Nov 27, 2006 10:34 am
Location: Munich, Germany
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Re: Jumping scroll wheel

Post by UtaSH »

Hello trebsig,

please contact our Technical Support Team. They can assist with troubleshooting and can start the replacement process if necessary (and still in warranty).
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