ArchiCad mouse only works in one window at a time

Questions and answers about 3Dconnexion devices on macOS.

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Kevin Cabral
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Joined: Sat Jun 12, 2021 1:29 pm

ArchiCad mouse only works in one window at a time

Post by Kevin Cabral »

When having more than one archicad file open at the same time it will only work on the latest file opened. Anyone know how to fix this?
DavidV
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Re: ArchiCad mouse only works in one window at a time

Post by DavidV »

Hello Kevin,

I can trouble shoot on me end. Are you on Big Sur or the previous MacOS?
kittonian
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Joined: Fri Dec 25, 2020 9:12 am

Re: ArchiCad mouse only works in one window at a time

Post by kittonian »

Nothing to trouble shoot. This is exactly what I experience as well. Now try having ArchiCAD and Cinema 4D open at the same time. It'll work in C4D but not ArchiCAD.
alexandre.Glt
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Joined: Fri Sep 03, 2021 4:22 am

Re: ArchiCad mouse only works in one window at a time

Post by alexandre.Glt »

I agree.
When I use Spacemouse with archicad. It works only with the last file opened.
Very problematic when you work on several files in the same time. (we do all the time).

Also the 3D connexion home app does not start at all.

Macbook pro M1 with Big Sur.
aalsalihi
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Joined: Mon Apr 15, 2019 9:14 am

Re: ArchiCad mouse only works in one window at a time

Post by aalsalihi »

Hi alexandre.Glt,

Are you on the latest beta driver? Here's a link to check https://3dconnexion.com/us/support/faq/ ... 1-big-sur/
It seems an issue and if its something on our end to fix then we can create a bug. Please contact our Technical Support team to open a case and send a log files here https://3dconnexion.com/us/support-request/

Regards,
Abdul. A
alexandre.Glt
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Re: ArchiCad mouse only works in one window at a time

Post by alexandre.Glt »

I did it right away.

but unfortunately, the new version of the beta driver hasn't fix the problem.
ngomes
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Re: ArchiCad mouse only works in one window at a time

Post by ngomes »

alexandre.Glt wrote: Tue Oct 19, 2021 10:53 am but unfortunately, the new version of the beta driver hasn't fix the problem.
This was asked elsewhere in the Forum but can you say when was possible to have more than one instance of ArchiCAD working with a SpaceMouse?
Nuno Gomes
alexandre.Glt
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Re: ArchiCad mouse only works in one window at a time

Post by alexandre.Glt »

when we were on Mojave mac os 10.14. and your driver 10.6.7.

By the way, we have other computers in the office with this setup and we don't have any problem. we can use space mouse in any instance..

the problem is on macs operating on big sur
alexandre.Glt
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Re: ArchiCad mouse only works in one window at a time

Post by alexandre.Glt »

no answer?

it is a big issue in our workflow :(
alexandre.Glt
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Re: ArchiCad mouse only works in one window at a time

Post by alexandre.Glt »

ah ok, you listed this issue with reference MAC-320.
ngomes
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Re: ArchiCad mouse only works in one window at a time

Post by ngomes »

alexandre.Glt wrote: Thu Oct 28, 2021 4:25 am ah ok, you listed this issue with reference MAC-320.
There were multiple threads on this issue. We mentioned MAC-320 on this post.
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