Wireless space navigtor PRO with Ansa issues

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bmandalia01
Posts: 2
Joined: Sun Jul 24, 2022 8:27 am

Wireless space navigtor PRO with Ansa issues

Post by bmandalia01 »

Hi - Using my space navigator on ANSA, and recently got an update to version 10.8.5 of 3DxWare. Now whenever I am moving an object, is jumps or skips around on the screen when I let go of the space ball. Anyone know why this is and any possible solutions?
luping
Posts: 939
Joined: Wed Mar 20, 2019 5:54 pm

Re: Wireless space navigtor PRO with Ansa issues

Post by luping »

Time to replace SpaceNavigator with a new model, like the SpaceMouse Compact or Wireless.
bmandalia01
Posts: 2
Joined: Sun Jul 24, 2022 8:27 am

Re: Wireless space navigtor PRO with Ansa issues

Post by bmandalia01 »

Actually, I am using a space mouse pro wireless:


https://3dconnexion.com/us/product/spac ... -wireless/
luping
Posts: 939
Joined: Wed Mar 20, 2019 5:54 pm

Re: Wireless space navigtor PRO with Ansa issues

Post by luping »

The latest releases of ANSA & META are certified for 3Dconnexion's award-winning 3D mice.
https://www.beta-cae.com/alliances_tech ... rettyPhoto
BoiledHairDryer
Posts: 14
Joined: Thu Jun 23, 2022 9:55 pm

Re: Wireless space navigtor PRO with Ansa issues

Post by BoiledHairDryer »

Same issue, I'm using spacemouse pro,I tried contact with ansa months ago,but for some reason(my problem),the conversation didn't continnue,I'll try contact ansa again maybe in the next few weeks.
luping
Posts: 939
Joined: Wed Mar 20, 2019 5:54 pm

Re: Wireless space navigtor PRO with Ansa issues

Post by luping »

BoiledHairDryer wrote: Fri Aug 12, 2022 5:52 pm Same issue, I'm using spacemouse pro,I tried contact with ansa months ago,but for some reason(my problem),the conversation didn't continnue,I'll try contact ansa again maybe in the next few weeks.
You can threaten to stop paying for the software upgrade fee/licensing fee if they can't solve this issue.
BoiledHairDryer
Posts: 14
Joined: Thu Jun 23, 2022 9:55 pm

Re: Wireless space navigtor PRO with Ansa issues

Post by BoiledHairDryer »

Upadate:
Ansa says they knew this problem for some time and is trying to fix it,it's caused by new 3dconnexion sdk (imported in ansa v22 and later).For now,we can use static rotation center in the toolbar to reduce this bug to minimum.
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