Spacemouse not working after boot

Questions and answers about 3Dconnexion devices on Windows.

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miciti
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Joined: Thu Oct 06, 2022 12:43 am

Spacemouse not working after boot

Post by miciti »

Hello everyone,

we bought a new Dell Precision 7770 mobile workstation and are using a spacemouse pro (usb).

I've installed the latest driver and the spacemouse works fine with solidworks.
After a reboot the spacemouse doesn't work tough. In the hardware manager it's telling me something like the device description is wrong.

When we plug out the spacemouse while the laptop is running and then plug in againg, everything works again like it should.

Any ideas how to fix this?

Best regards,
Manuel
ngomes
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Re: Spacemouse not working after boot

Post by ngomes »

miciti wrote: Thu Oct 06, 2022 12:48 am After a reboot the spacemouse doesn't work tough. In the hardware manager it's telling me something like the device description is wrong.
This appears to be an issue with the power supplied to the device.

Do you see this with any USB port on the machine?

If you have more than one SpaceMouse Pro, is the problem reproducible with all devices?
Nuno Gomes
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