Double click issue

[amyrose]

Since yesterday morning, for no apparent reason (no updates / installs etc.) my mouse has started double clicking.

For instance when I select something it will instantly unselect it again. Yet it doesn't happen everytime, maybe 5-8 times out of 10.

I have searched for this in Google to no avail, I have also unplugged the USB lead, uninstalled both mouse drivers in Device manager, restarted and reinstalled again. Yet the symptoms remain.

I have begun to use a small app to counter the effect but it's just a sticking plaster and I need to find the cause or at least a solution.

Please can anyone help?

[UtaSH]

Hello amyrose,

your device might have a fault. Please contact our Technical Support Team. They will help you to get a replacement device.

[EtienneC]

Good day

Has this issue been resolved as I have exactly the same issue after an update?

It is not a consistent issue as sometimes I can click once and other times it keeps double clicking.

[UtaSH]

Hello EtienneC,

yes, the issue has been resolved. Our CadMouse devices produced after 2016 do not have this problem. Please contact our Technical Support Team; they will assist with the replacement process.

[greglacle]

Dear All,

I have the same issue. I just installed the latest Update and restarted and I have the same issue still.

Can someone tell me what is going on and how to resolve this?

Is this a hardward or Software issue?

Please Help.

Greg

[luping]

Dear All,

I have the same issue. I just installed the latest Update and restarted and I have the same issue still.

Can someone tell me what is going on and how to resolve this?

Is this a hardward or Software issue?

Please Help.

Greg

Do you mean your CadMouse's left button has double-click issue? Well, CadMouse comes with very low electrical life Omron D2FC-F-7N micro-switches. You can buy Cherry DG4 T85 0.74N micro-switches to replace all three of them, or you can buy Omron D2F-F-3-7 to replace them.

[UtaSH]

Dear All,

I have the same issue. I just installed the latest Update and restarted and I have the same issue still.

Can someone tell me what is going on and how to resolve this?

Is this a hardward or Software issue?

Please Help.

Greg

Hi greglacle,

as mentioned above, please contact our Technical Support Team. They will assist you with the replacement process.

[luping]

Dear All,

I have the same issue. I just installed the latest Update and restarted and I have the same issue still.

Can someone tell me what is going on and how to resolve this?

Is this a hardward or Software issue?

Please Help.

Greg

Hi greglacle,

as mentioned above, please contact our Technical Support Team. They will assist you with the replacement process.

A reminder to 3Dconnexion product manager if you can forward my concern, the default OMRON D2FC-F-K(50M) micro-switches used by CadMouse Pro Wireless is also a low electrical life micro-switch, it uses three silver alloy contact OMRON D2FC-F-K(50M) micro-switches that are made in China. The advertisement text '50 million clicks-worth of durability for the daily use CAD specialist' will be another RMA disaster as happened before to CadMouse(with 3 made in China OMRON D2FC-F-7N micro-switches, and other low electrical life TTC micro-switches) for your company, the 50 million clicks is actually mechanical life of the micro-switch, this number is useless. The silver alloy contact used in OMRON D2FC-F-K(50M) is not processed to withstand oxidation with electricity on, so the double-click issue will happen randomly if the CadMouse Pro Wireless is heavily used by a CAD professional for more than 6 months-8 months, and after 12 months or so, the double-clicks will be felt nearly daily, eventually RMA is due, it will be a high cost after-sales issue. According to my own experience, OMRON D2FC-F-K(50M) has roughly 1.0 million - 2 million clicks electrical life to be used on a mouse.

My suggestion is to use gold-plated/gold alloy/antioxidation-enforced silver alloy contact micro-switches for your CadMouse product-line, like the Cherry DG4 T85 0.74N micro-switch, or OMRON D2F-F-3-7 micro-switch, all made in Japan. If you use better micro-switches, the 3-year warranty will has less RMA cost to cover.

[420JackPOT]

I bought a Lefty about a half a year ago and been dealing with the double clicking issue. I decided to pull it off the shelf and give it another go. I think I've found the problem. I went into device manager and uninstalled the 3Dx Connexion gaming device. I cant remember if it was under the HID or the mice devices. This 3Dx Connexion gaming device was also causing issues with a razor wolverine2 xbox gamepad. I hope this helps

[420JackPOT]

The 2D connecxion gaming device is definitely the culprit. Either disable or uninstall this device. Its been working perfectly

[jonloder]

I've been fighting this problem for a while now. I was encouraged to see your post about the gaming device but I can't find it. I've tried searching the Windows Settings for 2D, 3D, 3DX, and a couple other variations. Can you clarify where to find this device? Thanks.

[nancymeghana]

The most widely recognized offender of the double tapping issue is the double tap speed setting for your mouse is set excessively low. At the point when set exceptionally low, clicking at two distinct occasions might be deciphered as a double tap all things being equal. To change the double tap setting, follow the means beneath for your form of Windows.

Change the Mouse Double click https://spacebarcounter.info/double-click-test/ Speed

Open the Settings (Windows key + I).

Then, at that point, select "Gadgets" and afterward "Mouse".

Under "Related settings" select "Extra mouse choices".

A screen will show up and on the primary tab that says "Buttons" find "Double tap speed" choice,