MaYa 2018 crash, glitch and slow camera reaction

Questions and answers about 3Dconnexion devices on Windows.

Moderator: Moderators

Post Reply
xbo
Posts: 34
Joined: Fri May 16, 2014 9:41 am

MaYa 2018 crash, glitch and slow camera reaction

Post by xbo »

I have a big issue using MaYa 2018.
I just install the drivers for my SpaceNavigator and the SpaceNavigator is not properly working.

Situation #1
When ever I use the normal mouse (3 mouse buttons) to move the camera in MaYa the camera stops moving and after a period of time react again.
Time to time the objects in my scene are glitching too.

Situation #2
By deactivating the Plug-In in the MaYa even if I dont have any object in my scene (a completely new scene with nothing inside) MaYa crash all he time I use my normal 3 buttons mouse.

Do you have knowledge / experience about this issue.
I never had this before.
xbo
Posts: 34
Joined: Fri May 16, 2014 9:41 am

Re: MaYa 2018 crash, glitch and slow camera reaction

Post by xbo »

OK!
Now I found the 3rd issue.

If i dont have NOTHING selected then the movements from the SpaceNavigator are extremely slow.
BUT
If I have an object selected the SpaceNavigator work just perfect.

THIS IS WEIRD !
aalsalihi
Posts: 128
Joined: Mon Apr 15, 2019 9:14 am

Re: MaYa 2018 crash, glitch and slow camera reaction

Post by aalsalihi »

Hi xbo,

Thanks for your post. We're really interested to find out why you encountering this issue on your end.
Can you please submit a technical case here and will send you the information needed afterwards for analyzing and testing the issue on our end.
Here's the link to submit a technical case https://www.3dconnexion.com/service/tec ... mular.html

Will be waiting for your case on our end.

Regards,
Abdul. A
xbo
Posts: 34
Joined: Fri May 16, 2014 9:41 am

Re: MaYa 2018 crash, glitch and slow camera reaction

Post by xbo »

Sorry for the late reply.

I will send you a report.

Thnx for your reply.

Cheers !
Post Reply