Connexion Enterprise Forgets Buttons

Questions and answers about 3Dconnexion devices on Windows.

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chessreferee
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Joined: Fri Jun 26, 2020 11:12 pm

Connexion Enterprise Forgets Buttons

Post by chessreferee »

Hello All,
I recently bought a connexion enterprise. I mapped out all my buttons and I plugged my wired enterprise and left. When I came back the next day, it forgot all my buttons that I assigned values to. How do I save the button configuration? ( I don't see any save button. My software should probably be the newest one cause I downloaded it a day ago.

Thanks!!!
UtaSH
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Re: Connexion Enterprise Forgets Buttons

Post by UtaSH »

Hi chessreferee,

the settings are saved automatically in the moment when you make them (click the OK button). You should still see them when your machine comes back from sleep mode.

I recommend that you contact our Technical Support Team. They can do the necessary troubleshooting.
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