3Dconnexion.com login?

Questions and answers about 3Dconnexion devices on Windows.

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Gravis3D
Posts: 1
Joined: Thu Jul 23, 2020 12:53 am

3Dconnexion.com login?

Post by Gravis3D » Thu Jul 23, 2020 1:00 am

Hi 3Dconnexion team. I have problem loging in to my account on main page. I have two devices, bought them last year. Registered on the web, then even registered my devices to have my warranty period visible in my account, but now I cannot login anymore. The login dialog says that my email is not in Your database :-o
I can also find my activation confirmation link in email, and whne I click it, it says that my account is active already...
This is really strange...could someone form 3Dconnexion help?

Martin

UtaSH
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Re: 3Dconnexion.com login?

Post by UtaSH » Thu Jul 23, 2020 2:46 am

Hi Martin,

this is odd. I cannot find your email in our database. I will contact you directly by email.

katho3d
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Joined: Wed Sep 29, 2010 9:51 am
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Re: 3Dconnexion.com login?

Post by katho3d » Sun Aug 09, 2020 2:12 am

Same problem here, I had to register me again and also my devices. I´ve noticed this after the new 3DConnexion Website was online.

Zungle
Posts: 1
Joined: Fri Jan 15, 2021 12:07 am

Re: 3Dconnexion.com login?

Post by Zungle » Fri Jan 15, 2021 12:11 am

Same problem for me also. Tried to re-register with the same email, but this didn't work either.
error: "
The email OTP was sent to and the email in contact submission do not match."

UtaSH
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Re: 3Dconnexion.com login?

Post by UtaSH » Fri Jan 22, 2021 4:00 am

Hi Zungle,

did you use the same email address to register as you used here for the forum? In case you used a different one please send this email address to me in a PM.

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