3DSMax 2020/21 Keeps switching back and forth to perspective view

Questions and answers about 3Dconnexion devices on Windows.

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GregMediasphere
Posts: 1
Joined: Fri Feb 12, 2021 2:16 am

Re: 3DSMax 2020/21 Keeps switching back and forth to perspective view

Post by GregMediasphere » Fri Feb 12, 2021 3:12 am

I have downgraded 3DxWare 10.6.0 and it seems to have stopped the issue.
I found a download link to that version here: https://www.touslesdrivers.com/index.ph ... _langue=en
To get it working in 2021, I just copied the 3dxstd.gup from "Program Files\3Dconnexion\3DxWare\3DxStudio64\Contents\win64\2020"
into "Program Files\Autodesk\3ds Max 2021\stdplugs" and it works.
Early days but so far no glitching when in cameras!
I hope this works for you all too! Good luck.

art0kar
Posts: 6
Joined: Tue Dec 15, 2020 2:54 am

Re: 3DSMax 2020/21 Keeps switching back and forth to perspective view

Post by art0kar » Fri Feb 12, 2021 7:41 am

GregMediasphere wrote:
Fri Feb 12, 2021 3:12 am
I have downgraded 3DxWare 10.6.0 and it seems to have stopped the issue.
I found a download link to that version here: https://www.touslesdrivers.com/index.ph ... _langue=en
To get it working in 2021, I just copied the 3dxstd.gup from "Program Files\3Dconnexion\3DxWare\3DxStudio64\Contents\win64\2020"
into "Program Files\Autodesk\3ds Max 2021\stdplugs" and it works.
Early days but so far no glitching when in cameras!
I hope this works for you all too! Good luck.
This solves the viewport glitching issue, but now my space navigator buttons won't work. :D

Please 3D Connexion, fix the bug or add support for max2021 to 10.6 drivers!

candirsky
Posts: 1
Joined: Wed Feb 17, 2021 3:35 pm

Re: 3DSMax 2020/21 Keeps switching back and forth to perspective view

Post by candirsky » Wed Feb 17, 2021 3:59 pm

Same issue here.
Dear developers! Could you share the mentioned patch by the link below with us? Thanks!
https://forums.autodesk.com/t5/3ds-max- ... ue#M193026

studiotetris
Posts: 12
Joined: Thu Aug 13, 2020 2:19 am

Re: 3DSMax 2020/21 Keeps switching back and forth to perspective view

Post by studiotetris » Thu Feb 18, 2021 1:49 am

PATCH PLEASE!!!!

art0kar
Posts: 6
Joined: Tue Dec 15, 2020 2:54 am

Re: 3DSMax 2020/21 Keeps switching back and forth to perspective view

Post by art0kar » Tue Mar 02, 2021 6:35 am

Dear developers!

Could you please provide us with the patch you provided to the guy in the Autodesk forums?

UtaSH
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Re: 3DSMax 2020/21 Keeps switching back and forth to perspective view

Post by UtaSH » Wed Mar 03, 2021 3:40 am

Please contact our Technical Support Team. The colleagues will be able to assist with this.

BTW - the fix will be available in the next driver release . :)

studiotetris
Posts: 12
Joined: Thu Aug 13, 2020 2:19 am

Re: 3DSMax 2020/21 Keeps switching back and forth to perspective view

Post by studiotetris » Wed Mar 03, 2021 4:00 am

UtaSH wrote:
Wed Mar 03, 2021 3:40 am
Please contact our Technical Support Team. The colleagues will be able to assist with this.

BTW - the fix will be available in the next driver release . :)
:arrow: I wrtite at the technical support the 18 Febrary 2021 fot the patch and today 03 March 2021 I'm wating, waiting, waiting, waiting....truly wonderful assistance! :!:
Without considering that I have had this problem from 6 July 2020 and an opened ticket...which has been completely forgotten.
Thank you!

UtaSH
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Re: 3DSMax 2020/21 Keeps switching back and forth to perspective view

Post by UtaSH » Thu Mar 04, 2021 3:35 am

Hello studiotetris,

I am very sorry for that. Yes, your case had been escalated to the next level and there it had been overseen. Apologies. I have pushed this - you should hear from us by today.

studiotetris
Posts: 12
Joined: Thu Aug 13, 2020 2:19 am

Re: 3DSMax 2020/21 Keeps switching back and forth to perspective view

Post by studiotetris » Thu Mar 04, 2021 5:14 am

UtaSH wrote:
Thu Mar 04, 2021 3:35 am
Hello studiotetris,

I am very sorry for that. Yes, your case had been escalated to the next level and there it had been overseen. Apologies. I have pushed this - you should hear from us by today.
:!: Great! Today at 11:36 I finally had the patch! :!:

studiotetris
Posts: 12
Joined: Thu Aug 13, 2020 2:19 am

Re: 3DSMax 2020/21 Keeps switching back and forth to perspective view

Post by studiotetris » Thu Mar 04, 2021 5:58 am

studiotetris wrote:
Thu Mar 04, 2021 5:14 am
UtaSH wrote:
Thu Mar 04, 2021 3:35 am
Hello studiotetris,

I am very sorry for that. Yes, your case had been escalated to the next level and there it had been overseen. Apologies. I have pushed this - you should hear from us by today.
:!: Great! Today at 11:36 I finally had the patch! :!:
I try all the two beta drivers and, at the moment, the problems related to switching seem to me completely solved.
But when I move in the scene I have a reply delay in movements and I have a blur effect on all the geometries of the scene when I move the 3dconnexxion mouse... :shock: ...Does anyone have my own result?

art0kar
Posts: 6
Joined: Tue Dec 15, 2020 2:54 am

Re: 3DSMax 2020/21 Keeps switching back and forth to perspective view

Post by art0kar » Mon Mar 08, 2021 2:41 am

Still waiting for a reply from support... :shock:

art0kar
Posts: 6
Joined: Tue Dec 15, 2020 2:54 am

Re: 3DSMax 2020/21 Keeps switching back and forth to perspective view

Post by art0kar » Tue Mar 09, 2021 12:58 am

This is getting quite ridiculous!

Why can't you just provide the download link to the fix!?
Your support is not responding to this issue.

If there was an alternative to your products on the market, we would have switched ages ago.

KODO
Posts: 2
Joined: Thu Mar 25, 2021 10:39 am

Re: 3DSMax 2020/21 Keeps switching back and forth to perspective view

Post by KODO » Thu Mar 25, 2021 10:40 am

Finally new version software in released, and seem to works!!

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