Error Installing 3dxware 10.6.9

[williambraun]

I just downloaded 3dxware 10.6.9 for Windows 10 64 bit. This is my first time installing any 3d connexions software. When I run the installer, it loads about halfway and simply says that a failure has occurred. Any help is appreciated!

[UtaSH]

Hello williambraun,

we need to know the error (screenshot) and the log files from the installation would be helpful. I recommend that you contact our Technical Support Team. They will then send you an email and you can reply with the needed details.

[mf1066]

I'm having issues with the installation of 10.6.9 as well, and the installation failure has jacked up my current 10.6.7 installation to the point that my device no longer functions. I've seen other messages stating that reinstalling the old driver will work, but unfortunately I no longer have it and it isn't available for download on the 3Dconnexion web page. Would it be possible to share the download with me so I can repair my current driver?

[UtaSH]

Hi mf1066,

I saw that you contacted our Technical Support Team. Did their solution help you to fix the problem?