Error Installing 3dxware 10.6.9

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williambraun
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Joined: Sat Aug 08, 2020 1:22 pm

Error Installing 3dxware 10.6.9

Post by williambraun » Sat Aug 08, 2020 1:25 pm

I just downloaded 3dxware 10.6.9 for Windows 10 64 bit. This is my first time installing any 3d connexions software. When I run the installer, it loads about halfway and simply says that a failure has occurred. Any help is appreciated!

UtaSH
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Re: Error Installing 3dxware 10.6.9

Post by UtaSH » Mon Aug 10, 2020 7:23 am

Hello williambraun,

we need to know the error (screenshot) and the log files from the installation would be helpful. I recommend that you contact our Technical Support Team. They will then send you an email and you can reply with the needed details.

mf1066
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Re: Error Installing 3dxware 10.6.9

Post by mf1066 » Mon Aug 24, 2020 10:15 am

I'm having issues with the installation of 10.6.9 as well, and the installation failure has jacked up my current 10.6.7 installation to the point that my device no longer functions. I've seen other messages stating that reinstalling the old driver will work, but unfortunately I no longer have it and it isn't available for download on the 3Dconnexion web page. Would it be possible to share the download with me so I can repair my current driver?

UtaSH
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Re: Error Installing 3dxware 10.6.9

Post by UtaSH » Wed Aug 26, 2020 3:21 am

Hi mf1066,

I saw that you contacted our Technical Support Team. Did their solution help you to fix the problem?

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