SpaceNavigator lagging if CADmouse Pro wirelless is connected

Questions and answers about 3Dconnexion devices on Windows.

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TichyBoB
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Joined: Tue Aug 25, 2020 3:19 pm

SpaceNavigator lagging if CADmouse Pro wirelless is connected

Post by TichyBoB » Tue Aug 25, 2020 3:29 pm

Hi,

i have a problem with my SpaceNavigator and CADmouse Pro wirelless.

SpaceNavigator works fine and smooth with any other mouse what i have but if i connect CADmouse Pro wirelless, SpaceNav. move is lagging and not smooth.

Have any others the same problem and know how to fix it? (CADmouse is best and i dont want use any other mice)

Thanks o/

UtaSH
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Re: SpaceNavigator lagging if CADmouse Pro wirelless is connected

Post by UtaSH » Wed Aug 26, 2020 3:34 am

Hi TichyBoB,

this is a new report for us. Can you please provide some more information?

Which driver is installed?
What 3D application are you using?
Where do you see the lagging?
When does the lagging occur? Only when using the SN and the CMPW at the same time? Or always when using the SN?

TichyBoB
Posts: 3
Joined: Tue Aug 25, 2020 3:19 pm

Re: SpaceNavigator lagging if CADmouse Pro wirelless is connected

Post by TichyBoB » Wed Aug 26, 2020 2:21 pm

I trying drivers 10.6.3, 10.6.4 10.6.9

i use sketchup 2020 (but it happends if i use trainer/viewer in 3d connexion home)

lagging is every 5-10 sec if i use only spacenavigator (cad mouse is connected but idle) and every 2-3 sec when i use mouse and spacenavigator together).

and last thing - i use different usb ports/hubs ... i trying everything (tomorrow i will have a new usb 3.0 hub with power supply so i try this combination)

TichyBoB
Posts: 3
Joined: Tue Aug 25, 2020 3:19 pm

Re: SpaceNavigator lagging if CADmouse Pro wirelless is connected

Post by TichyBoB » Wed Aug 26, 2020 11:54 pm

usb 3.0 charging hub solved my prolem :idea:

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