Insufficient memory exception in 3DxVirtualLCD

Questions and answers about 3Dconnexion devices on Windows.

Moderator: Moderators

Post Reply
theonteg
Posts: 3
Joined: Sun Aug 23, 2020 10:57 am

Insufficient memory exception in 3DxVirtualLCD

Post by theonteg » Tue Aug 25, 2020 6:46 am

I am having too the 3dxVirtualLCD unhandled exception on Windows 10.

This is happening when I leave the pc on and the screen is turned off for a while. Even when the pc locks after some time. When i wake up the screen the following message appears on screen multiple times.


https://ibb.co/ys3WkDh

ngomes
Moderator
Moderator
Posts: 2044
Joined: Mon Nov 27, 2006 7:22 am
Contact:

Re: 3DxVirtualLCD Unhandled Exception

Post by ngomes » Tue Aug 25, 2020 9:41 am

Hi theonteg,
theonteg wrote:
Tue Aug 25, 2020 6:46 am
I am having too the 3dxVirtualLCD unhandled exception on Windows 10.

This is happening when I leave the pc on and the screen is turned off for a while. Even when the pc locks after some time. When i wake up the screen the following message appears on screen multiple times.


https://ibb.co/ys3WkDh
The software (3DxVirtualLCD.exe) is throwing an "insufficient memory" exception. This appears to be unrelated to the issue being discussed in this topic (CO_E_SERVER_EXEC_FAILURE failure).

I do not recall seeing an "insufficient memory" exception before and couldn't find anything in our internal bug tracking tool.

theonteg
Posts: 3
Joined: Sun Aug 23, 2020 10:57 am

Re: 3DxVirtualLCD Unhandled Exception

Post by theonteg » Tue Aug 25, 2020 12:05 pm

Thank you,
So this is a different error? Should I create a new thread for this one?

ngomes
Moderator
Moderator
Posts: 2044
Joined: Mon Nov 27, 2006 7:22 am
Contact:

Re: 3DxVirtualLCD Unhandled Exception

Post by ngomes » Wed Aug 26, 2020 12:11 am

Hi theonteg,
theonteg wrote:
Tue Aug 25, 2020 12:05 pm
Thank you,
So this is a different error? Should I create a new thread for this one?
I think it is a different error, yes. If you wish, I can split the posts to a separate thread.

theonteg
Posts: 3
Joined: Sun Aug 23, 2020 10:57 am

Re: 3DxVirtualLCD Unhandled Exception

Post by theonteg » Wed Aug 26, 2020 12:24 am

Yes that would be great thank you.

And also please inform me if there are more information that I should provide in order to help you for resolving this issue.

Thank again

ngomes
Moderator
Moderator
Posts: 2044
Joined: Mon Nov 27, 2006 7:22 am
Contact:

Re: 3DxVirtualLCD Unhandled Exception

Post by ngomes » Wed Aug 26, 2020 6:20 am

The new topic is in place (the old one is available here).
theonteg wrote:
Wed Aug 26, 2020 12:24 am
And also please inform me if there are more information that I should provide in order to help you for resolving this issue.
Since the error appears to be new, it may be preferable for you to reach 3Dconnexion's customer service team. The contact details are available on our web site).
Nuno Gomes

Post Reply